Customer Service Agent
ProLogistixEl Paso, TX, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionProvides support with miscellaneous projects, filing and research paperwork associated with orders and maintain the corresponding files. Provides warehouse staff with necessary documents and information needed to complete receiving and to ship orders. Maintains excellent working relationship with customers by responding to inquiries and complaints concerning work orders, invoices, shipments, inventory counts. Etc. in a courteous and efficient manner. Reports customer feedback to management, including any signs of customer dissatisfaction. Acts as liaison between the warehouse and the customer in administration of accounts and between the office and the customer regarding invoicing and credit changes. Ensure accurate and timely data entry into our operational system Track and Trace files and reporting Ensure arrival notices are communicated to customers Interact with our customers in arranging their international shipments, meeting customer service standards Deliver communications, timely responses to emails and requests (internal and external)
Customer Service Agent
We're looking for a friendly and dependable Customer Service Agent to join our team in East El Paso! If you enjoy helping people and want a steady schedule with great benefits, this is the opportunity for you.
Pay Rate : $14 / hour
Shift : 1 : 00 PM 10 : 00 PM (MondayFriday, occasional Saturdays)
What We Offer
- Weekly Pay
- Holiday Pay
- Medical, Vision & Dental Benefits
If you're ready to start a rewarding role where you can grow and make a difference, apply today!
Job Description :
Minimum of 1 year previous experience in a similar role / logistics field
Interpersonal and customer service skills
Analytical and problem-solving skills
Multitasking and organizational skills
Ability to answer a high volume of emails daily & work with a variety of systems
Ability to share work among a customer service team
Attentive to detail & Multi-tasker
Excellent Time-management skills
Must read, write, speak Spanish
Fully proficient with various software applications (MS Word, MS Excel)
Must be available to be flexible to work Saturday's if needed
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Customer Service Agent • El Paso, TX, US
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