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Cemetery Sales Office Administrator

Cemetery Sales Office Administrator

Broylman Memorial GroupWhite Hall, AR, US
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Job Description

Job Description

COME BE PART OF A FAST GROWING, SUPPORTIVE TEAM WHERE YOU CAN MAKE A MEANINGFUL IMPACT!

Join a compassionate and professional team with a fast growing company in a meaningful role supporting families during lifes most important moments. Were seeking an organized and empathetic office administrator to help manage the daily operations of our cemetery sales office. This position offers variety, purpose, and the opportunity to make a positive impact in people's lives.

JOB DESCRIPTION

Job Title : Cemetery Office Administrator

Location : Memorial Park Cemetery, Pine Bluff, Arkansas

Job Type : PART-TIME

Reports To : Cemetery Sales Manager

Job Overview :

The Cemetery Office Administrator plays a key role in supporting our cemetery sales team and ensuring a compassionate experience for the families we serve. Youll handle day-to-day administrative duties, provide front-line customer service, and assist in maintaining records, schedules, and sales documentation. If youre highly organized, empathetic, and reliable, wed love to hear from you.

KEY RESPONSIBILITIES

Administrative & Office Support :

  • Answer phones, respond to inquiries, and greet families and visitors
  • Prepare and maintain contracts, deeds, and legal paperwork
  • Manage digital and physical records for property sales and arrangements
  • Schedule appointments for families and sales team members
  • Track burial plot inventory and memorial product availability
  • Process payments, issue receipts, and assist with financial documentation

Support timekeeping and general office needs

Customer Service & Family Assistance :

  • Offer caring and professional support to families during difficult times
  • Explain cemetery services, options, and pricing clearly and compassionately
  • Coordinate with funeral homes, clergy, and cemetery staff for service arrangements
  • Maintain confidentiality and professionalism in all interactions
  • Sales & Marketing Support :

  • Assist sales team with scheduling, paperwork, and follow-ups
  • Maintain customer records and sales databases
  • Help update brochures, pricing sheets, and promotional materials
  • Support planning for cemetery tours and community outreach events
  • Office & Records Management :

  • Maintain accurate cemetery mapping and plot records
  • Ensure compliance with state and local regulations
  • Order and track office supplies as needed
  • QUALIFICATIONS

    Education & Experience :

  • High school diploma or equivalent required
  • Associates or bachelors degree preferred
  • Minimum of 2 years in administrative, customer service, or sales support
  • Experience in cemetery, funeral, or real estate fields is a plus
  • Skills & Competencies :

  • Excellent organization and multitasking abilities
  • Strong communication and interpersonal skills
  • Proficiency in Google Workspace products and / or other similar computer applications.
  • Familiarity with CRM software is helpful
  • Ability to remain empathetic, calm, and discreet
  • Additional Requirements :

  • Ability to work occasional evenings or weekends (rare, if ever)
  • Comfort working in a cemetery environment and with grieving families
  • Work Environment & Benefits :

  • Office setting within a cemetery location
  • Interaction with customers, grounds crew, and sales team
  • Compensation

  • Based on experience
  • $14-$16 / hour
  • 20 hours / week
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    Office Administrator • White Hall, AR, US

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