AMBULATORY CARE LPN - FAMILY MEDICINE

Job Description

Title : Ambulatory Care Center Nurse - Family Medicine (RN or LPN)

FLSA Category : Exempt

Reports To : Ambulatory Care Nurse Manager

Date Issued : October 2016

Date Revised : March 2023, October 2025

Job Summary

Functions as a clinical resource to ensure that medical services are delivered in a safe and efficient manner, addressing patient needs as expeditiously as possible. The RN utilizes the nursing process to assess, diagnose, implement, and evaluate care of patients with the assistance of the LPN. The RN or LPN is an integral part of the health care team that collaborates with other health team members and the center manager to facilitate patient care. The RN or LPN also ensures ancillary services are provided as needed.

Essential Functions

• Serves as a clinical team leader and resource and provides input of day-to-day clinical activities working closely with the center manager.
• Provides recommendation to center manager for administrative and corrective actions of Clinical Medical Assistants.
• Provides clinical training to medical assistants, and supervises competency evaluations.
• Provides direct nursing care to patients, including performing assessments, nursing procedures (including injections), and assistance with procedures. (LPNs do not perform initial comprehensive assessments for care plans, but will follow up with subsequent assessments and data collection under RN supervision)
• Provides in-person and telephone triage for patients seeking medical advice. (RN only)
• Provides health teaching and counseling to patients and families. This may include communication of test results, medication changes, etc.
• Assesses patient requests for same day services and works with Providers and Center Manager to ensure that patient needs are addressed appropriately.
• Expedites patient flow through the implementation of standing orders or policies for medication refills, referrals, and immunizations. Ensures that clinical medical assistants are familiar with standing order protocols and follow them appropriately.
• Participates in the immunizations process, including inventory and record keeping. Ensures that vaccines are stored properly. Oversees immunization administration process, and educates staff regarding proper technique and current recommendations. Has knowledge of the Vaccines For Children program and assists with compliance.
• Oversees laboratory services, including review of quality control, oversight of inventory and record keeping. Ensures that supplies are stored properly. Supervises specimen collection process and in-house testing, and educates staff regarding proper technique and current recommendations.
• Participates in the maintenance of medication and medical supply inventory, including monthly expiration process.
• Assists with providing ongoing clinical education, including competency testing and training consistent with GBMS needs, goals, and objectives.
• Demonstrates proficiency in the use of the EMR and serves as a clinical resource.

Nonessential Functions

Core Values : Quality, Respect, Teamwork, Equity, Integrity, Passion, Love

Minimum Qualifications

Substitutions - None

Core Competencies Needed

Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully, develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Communication Skills - Listen and verbally in order to solve problems and provide information and direction, ensuring the experience is a positive one. Record issues and resolutions to maintain accurate records and data for further analysis by management.

Analytical Skills - The ability to tackle a problem by using a logical, systematic, sequential approach. Possess creative thinking, learning, systems thinking and problem solving. Must be effective at defining and solving problems in order to ensure that the real, underlying challenge is understood and that solutions actually address it.

Healthcare Systems - Knowledge of healthcare and medical terminology.

Risk Management / Compliance - Confidentiality principles and laws, maintain compliance with government contractual mandates.

Work Environment - This job operates in an outpatient office environment.

Physical and Mental Demands

Compliance

Language Skills

Ability to read and interpret written or verbal documents and instructions. Ability to speak effectively to patients, employees and / or stakeholders of the organization.

Travel

Must be able to drive between Greater Baden Medical Services, Inc. locations.