VP of OperationsKorn Ferry • Miami, FL, US
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VP of Operations
Korn Ferry • Miami, FL, US
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job_description.job_card.job_descriptionThis high-impact role reports to the COO and leads a $35M and growing digital division P&L. You will lead operational strategy across 200+ team members in the US, Middle East, India, Mexico, and Puerto Rico. Your work will directly enhance insight, productivity, and automation across the firm's portfolio of agentic products, fueling the company's vision of reshaping how the world gets built. Deliver Impact for Clients : Partner with multidisciplinary teams to embed AI into high-impact capital programs, enabling clients to make smarter, faster, and more informed decisions. The solutions you create will be applied to projects representing over $100 billion in value, spanning multiple industries, geographies, and complex real-world challenges. Position : VP of Operations – Digital Division Reporting Relationship : Chief Operating Officer Location : Remote + Travel P&L Ownership : Manage financial performance, budgeting, and forecasting for the digital division. Lead global operations across three regions, managing a digital division team of 200+ and expanding in the US, India, Middle East, Mexico, and Puerto Rico. Drive organic growth, system integration, and operational restructuring. Oversee project delivery, budgeting, and cost management across a diverse SaaS portfolio. Collaborate closely with the digital group to support AI implementations, dashboards, and product support. Influence and implement company-wide vision as part of the senior leadership team. Global Delivery Leadership : Oversee end-to-end delivery of digital solutions across international teams and clients. Operational Strategy : Design and implement scalable systems, processes, and KPIs to support rapid growth. Team Development : Build and mentor high-performing teams across geographies and disciplines. Technology Enablement : Partner with product and engineering to operationalize AI and SaaS offerings. Client Success : Ensure consistent, high-quality service delivery and client satisfaction. Cross-Functional Collaboration : Work closely with Sales, Product, Finance, and HR to align operations with company goals. Large P&L Leadership experience is required. Minimum 15 years of operational leadership experience, including at least 5 years in a senior executive role within SaaS, consulting, or engineering sectors. Demonstrated success scaling global operations in a high-growth, private equity-backed environment, ideally from $30M to $100M+ in revenue. Strong understanding of digital transformation, including AI / ML deployment, cloud-based SaaS delivery, and agile methodologies. Proven track record of P&L ownership, with experience driving profitability, efficiency, and strategic growth. Proven ability to drive organic growth, system integration, and operational restructuring. Experience overseeing project delivery, budgeting, and cost management across a diverse SaaS portfolio. Ability to influence and implement company-wide vision as part of the senior leadership team. Expertise in managing distributed teams across multiple geographies, time zones, and cultures. Familiarity with civil engineering, infrastructure, or capital program management, or the ability to quickly learn and lead within technical domains. Demonstrated ability to build scalable systems, processes, and governance frameworks from the ground up. Exceptional leadership and communication skills, with the ability to influence cross-functional teams and executive stakeholders. Operational excellence orientation, including mastery of KPIs, SLAs, and continuous improvement methodologies such as Lean or Six Sigma. Comfortable working in fast-paced, ambiguous environments that require rapid decision-making and iterative execution.
THE COMPANY
Our client is a capital program management and advisory firm deliver transformative digital, advisory, and delivery solutions that drive successful outcomes for capital programs worldwide. With a client-first approach and relentless focus on innovation, we leverage cutting-edge technology to deliver higher performance, enhanced longevity, and greater value.
Headquartered in the United States and supported by more than 800 professionals, our client operates across the U.S., Puerto Rico, the United Kingdom, Saudi Arabia, the United Arab Emirates, and India. We serve a diverse set of industries—including transportation, healthcare, energy, utilities, government, and manufacturing—providing customized solutions that empower clients to achieve their most strategic objectives.
We are at the forefront of premier capital program delivery during what we see as "a transformative time for capital programs," where technology amplifies the power of people to boost agility, drive efficiency, and maximize returns on physical assets. Our vision is "a brighter future for how the world gets built"—driven by data for deeper insights, automation for productivity, and seamless cross-disciplinary collaboration.
BY THE NUMBERS
- Over $100 billion in capital programs managed
- 90% repeat client engagement
- Serving 10+ industries
- Employing 800+ people
- Delivering projects across 37 U.S. states, Puerto Rico, and 5 countries
KEY POINTS
THE OPPORTUNITY
KEY RESPONSIBILITIES
THE CANDIDATE
Experience and Professional Qualifications
The ideal candidate brings a builder mentality, thriving in ambiguity and adept at creating structure from complexity. They have proven success managing distributed teams and delivery hubs across global operations, with deep fluency in scaling and supporting SaaS and AI-driven products. Their familiarity with infrastructure, construction, or capital program environments equips them to lead within the business consulting and civil engineering domain. Having operated in fast-paced, private equity-backed settings, they are comfortable navigating investor-driven growth. Above all, they are a strategic operator who balances tactical execution with long-term vision, ensuring both immediate impact and sustainable scalability.
EDUCATION
An undergraduate degree in business, engineering or an equivalent combination of training and experience.
COMPENSATION
Competitive salary plus industry-leading benefits package.
SE : 510755941
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