Customer Service RepROSALIE RIOS INSURANCE AGENCY, LLC Farmers Insurance • Oxnard, CA, US
Customer Service Rep
ROSALIE RIOS INSURANCE AGENCY, LLC Farmers Insurance • Oxnard, CA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
- serp_jobs.job_card.part_time
job_description.job_card.job_descriptionBilingual, fluent in both English and Spanish is beneficial. Possess an upbeat, positive and enthusiastic attitude. Be a great self-starter with a sense of urgency. Excellent Communication / interpersonal skills. Must have ability to multi-task. Professional phone etiquette. Great Customer Service Skills. Problem-Solving Capabilities. Works well with other employees and is a team player with a positive attitude. Strong communication skills, both oral and written. Driven and goal-oriented individual. Be capable of handling customer rejection. No insurance experience required but must be willing to learn
Job Description
Job Description
Are you looking to grow? So are we! Our Insurance Agency is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time / Part-Time Customer Service . In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you , apply today!
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Career Growth Opportunities
Responsibilities
- Process customer policy change requests.
- Complete Evidence of Insurance requests.
- Take premium payments from customers.
- Answer incoming phone calls on the first ring.
- Return all phone messages promptly..
- Schedule appointments for sales staff to meet prospective customers.
- Provides on-going support to insurance clients as needed.
- Provide customers with additional information about new products and services.
- Stay up-to-date on industry market trends and best practices.
- Attend industry events to network and build relationships.
- Participate in regular team meetings and brainstorming sessions.
- Handle customer renewals.
Requirements
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Customer Service Rep • Oxnard, CA, US
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