Field Service & Installation Engineer - Midwest Territory
Elementar Americas is recruiting a Field Service & Installation Engineer to provide on-site repair, maintenance and installation of analytical instruments across the Midwest (Minnesota, Iowa, Nebraska, Kansas, Indiana, Illinois, North and South Dakota). The role is full-time, partially remote and offers a salary of $65,000–$90,000 per year.
Responsibilities
- Install, validate, repair and maintain Elementar elemental analyzers and peripherals on customer sites.
- Conduct technical training for customers, service engineers and internal support personnel.
- Document all repairs and product failures, and provide design change and improvement recommendations as appropriate.
- Manage spare part inventory in accordance with company policies.
- Provide remote technical support and assistance to customers from home office.
- Travel up to 75% of the time to support customers and internal personnel.
- Submit all required reports and paperwork promptly.
- Promote sales of Service Contracts and Warranty Extensions.
Qualifications
Bachelor's degree in Engineering, Chemistry, Biology, Geology or similar scientific field (graduate degrees preferred).3–4 years of experience with analytical instrumentation, with applied knowledge of elemental analyzers.Effective written and verbal communication with customers and support staff.Clear maintenance documentation skills.Valid driver's license and passport; willing to travel approximately 75%.Experience with CRM systems and Microsoft Office applications.Ability to lift up to 60 lbs.Benefits
Comprehensive health benefit package.Competitive salary and retirement savings account with company match.20+ vacation days and 11 paid holidays.Paid leave of absence and remote / hybrid work environment.Opportunities for long-term growth and development.Equal Opportunity / Diversity
Elementar Americas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
How to Apply
Submit your application through Elementar Americas' career portal. Referrals increase your chances of interview by 2×. Click Apply now to begin the application process.
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