Talent.com
serp_jobs.error_messages.no_longer_accepting
Service Manager

Service Manager

Southaven KiaSouthaven, MS, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Southaven Kia Service Manager Job Ad

Drive Your Career Forward – Join Southaven Kia as Our Service Manager!

Are you a leader who thrives in a fast-paced, customer-focused environment? Do you have the skills to inspire a team, deliver top-notch service, and keep operations running like a well-oiled engine? Southaven Kia is looking for a dynamic Service Manager to take our service department to the next level! If you’re passionate about cars, people, and performance, this is your chance to steer the ship.

Responsibilities

  • Lead, coach, and motivate a high-performing service team to exceed customer expectations.
  • Manage daily operations of the service department, ensuring efficiency and profitability.
  • Maintain excellent CSI (Customer Satisfaction Index) scores through exceptional service experiences.
  • Oversee scheduling, workflow, and repair quality to ensure timely, accurate work.
  • Drive department growth through innovative processes, upselling, and customer retention programs.
  • Ensure compliance with all safety, environmental, and manufacturer guidelines.
  • Monitor financial performance, prepare reports, and control expenses.
  • Build lasting relationships with customers and the community.

Requirements

  • Proven leadership experience in automotive service management.
  • Strong communication and problem-solving skills.
  • Knowledge of dealership operations, service processes, and KPIs.
  • Ability to thrive under pressure and manage multiple priorities.
  • Commitment to delivering an outstanding customer experience.

    • Why Join Southaven Kia?

  • Competitive salary + performance bonuses.
  • Full benefits package (medical, dental, vision, 401k).
  • Ongoing training and career development opportunities.
  • A supportive, team-oriented work environment.
  • Be part of a growing dealership with a strong reputation for excellence.

    • Apply today and be the driving force behind our success!

    serp_jobs.job_alerts.create_a_job

    Service Manager • Southaven, MS, US