Consumer Loan Specialist - Chatsworth

Job Description

Job Description

Description :

Job Title : Consumer Loan Specialist

At Premier America Credit Union, our Core Purpose is to serve our members by making it easier to meet today’s needs and reach tomorrow’s dreams. Talented team members succeed in our organization by demonstrating a commitment to our shared values of accountability, friendliness and respect, a passion for delivering great service, giving back to our communities, and pursuing personal growth. Come grow with us and be part of growth and the Premier America family!

What You Will Do :

• Responsible for the end-to-end processing of various Consumer Loan products, including direct and indirect vehicle loans, personal loans, credit cards, lines of credit, and share / certificate secured loans.
• Ensures timely and accurate funding by reviewing loan documents and underwriter stipulations in alignment with department SLAs.
• Process and fund consumer loans, including direct / indirect auto, personal, and secured loans.
• Review and validate required documentation and stipulations provided by underwriters.
• Coordinate with stakeholders such as dealerships and third-party partners (e.g., iLending) to obtain missing or additional information.
• Perform clerical and administrative duties such as file maintenance, discrepancy resolution, and loan report validation.
• Manage daily ACH postings and make necessary loan corrections based on report reviews. Reconcile and maintain department General Ledgers (GLs), track reporting data to ensure accuracy.
• Conduct quality control reviews for funded indirect loans and other completed reports.
• Monitor and process GAP refund check requests and maintain related tracking logs.
• Act as a backup processor for all Consumer Lending functions as needed. Provide support to Retail, Contact Center, and Loan Contact Center teams with loan inquiries and research. Assist in onboarding and training new hires and support branch / frontline team members.
• Collaborate with internal departments such as Accounting, Risk, Member Operations, and Consumer Lending for issue resolution and process improvements

Requirements :

What We Are Looking For :

Premier America Credit Union will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

Equal Opportunity Employer – Veterans / Disabled

Drug-free Workplace

Pay Grade Info :

To provide greater transparency to candidates, we share base pay ranges for all our job postings regardless of State. We set standard pay ranges for all roles based on function and level of expertise, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses / credentials, and may vary from the amounts listed below.

The base pay range for this position is : $ 23-29 / hourly

Perks Important to You :

Our Team Members enjoy the following rewards and benefits :

About Us :

Founded in 1957, Premier America is one of the nation’s largest credit unions, with over 100,000 members and more than $3 billion in assets. But more importantly, we are ever mindful of one crucial fact : we exist to serve the needs of all members - the owners of Premier America. With a large retail branch network, access to over 30,000+ surcharge-free ATMs; and the Shared Branch Network, Premier America provides financial services to those who live, work, worship or attend school in the Ventura and Los Angeles counties of California, and Harris County in Texas.

Credit unions, such as Premier America, have a rich history evolving from the idea that people working together can create better financial solutions, especially when as owners, members have a vested interest in their collective success. Whether offering higher savings rates and affordable mortgage options, loans for unexpected emergencies or financial counseling during difficult times, credit unions have always made a meaningful difference in the lives of members.