City of Durham is hiring : Library Assistant - Support Services (Part-Time) in Le

Library Assistant - Support Services (Part-Time)

Overview : The purpose of the class is to provide basic library services. The class is responsible for assisting patrons with basic questions, general library services, checking out and checking in library materials, issuing library cards, collecting fees and fines, assisting with library projects, and specialized functions including assistance in materials processing. The class works within a general outline of work to be performed; develops work methods and sequences under general supervision.

Essential Job Functions

• Greets patrons and follows good customer service practices at all times.
• Operates library computers for data entry and information retrieval.
• Checks in and checks out library materials for patrons.
• Issues library cards to patrons.
• Collects library fees and fines.
• Assists patrons with renewals and holds on library materials as necessary.
• Checks, cleans and re-shelves library materials.
• Answers general library circulation questions by telephone, directs callers to the appropriate extension, and notifies patrons of items received.
• Practices patron confidentiality in all transactions with the public.
• Trains and assists Library Pages in shelving books, reading shelves, processing library materials, and other routine library tasks.
• Assists patrons with general library information (hours of operation, location of programs & meetings, etc.), and locating materials on shelves. Directs patrons to the appropriate staff for other research and reference needs.
• Performs related tasks such as troubleshooting computer problems, working with vendors, material repair needs, and assisting with library projects as needed.
• May assist in maintaining the library database through copy cataloging, editing and deleting bibliographic and holding records.
• May receive, process and maintain all library materials, including books, non-print periodicals and standing orders; may receive and process invoices for library materials as received.
• Performs clerical duties such as compiling and maintaining all files relating to orders for library materials, copying, and the receiving and distribution of mail and supply orders.
• Performs specialized library functions such as programs, when trained and assigned.
• Copies, transcribes, enters, or posts data or information; speaks or signals to people to convey or exchange information.
• Handles or uses machines or equipment that requires moderate instruction and experience such as scanners, computers, copiers, printers and software programs such as word processing, spreadsheets, databases or custom library applications.
• Guides others, making frequent decisions that affect individuals and the library patrons served.

Minimum Requirements

Benefits

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