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Care Manager (Cuyahoga County)

Care Manager (Cuyahoga County)

Insight GlobalCuyahoga County, OH, US
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Position : Care Managers

Shift : Monday Friday 8AM 5PM (Hybrid schedule)

Salary : based on care coordination experience

  • Low range : $61,500 (entry level)
  • Midpoint $80,000 (mid-point, 10 years)
  • High range : $90,000 (15-20+ years)

START DATE : 11 / 10

County Locations + Openings :

Cuyahoga 40 openings

Geauga need Behavioral Health background, 2 openings

Lake - need Behavioral Health background, 2 openings

Lorain 2 openings

Medina - 2 openings

Portage - 2 openings

Wayne - 2 openings

Requirement :

  • Licensed Registered Nurse (RN), Licensed Social Worker (LSW)
  • RN = Associates
  • Licensed Social Worker = Bachelors
  • Minimum of 3 years of experience in care coordination, case management, care management (can also accept RN's wanting to get off the floor with no care coordination experience)
  • Valid drivers license and reliable transportation (will be reimbursed for mileage)
  • Proof of auto insurance
  • Pluses :

  • Experience working with Medicaid and / or Medicare or underserved populations.
  • Familiarity with local community resources and healthcare systems.
  • Case Management Certification
  • If they have been a Care Manager at payer or CareSource competitor (list below)
  • Position Summary :

    We are seeking a compassionate and organized Care Manager to join our team. This hybrid role combines remote work with in-person community engagement. The Care Manager will be responsible for coordinating care for members, scheduling appointments, conducting telephonic outreach, and performing home visits and in-person support at medical appointments. The Care Managers will be supporting a population who is dual Medicaid / Medicare eligible member.

    Travel radius : anywhere within the county, possible up to 1-2 hours if they need additional coverage for a neighboring county (milage reimbursement at the federal rate)

    Member case load : 100-150 mixed caseload

    Key Responsibilities :

  • Conduct regular phone calls with members to assess health status, provide support, and coordinate care plans.
  • Schedule medical appointments, follow-ups, and community services for members.
  • Perform home visits to assess living conditions, provide education, and ensure members have access to necessary resources.
  • Accompany members to doctors appointments to advocate for their needs and facilitate communication between members and providers.
  • Collaborate with healthcare providers, social workers, and community organizations to ensure comprehensive care.
  • Maintain accurate and timely documentation of members interactions and care plans in electronic health records.
  • Monitor member progress and adjust care plans as needed to improve health outcomes.
  • Educate members and families on health conditions, medications, and self-care strategies.
  • Identify and address barriers to care, including transportation, housing, and access to food or medication.
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    Care Manager • Cuyahoga County, OH, US