Managing Strategist, Social Media and Texting

Social media management and texting are both growing and in-demand fields in the world of progressive politics. Managing Strategists on the Social Media & Texting team oversee social media profiles and texting programs for some of Middle Seat's largest clients, including progressive candidates, political committees, and nonprofits. In addition to ensuring client success, this role is also responsible for the success and professional development of 2-3 direct reports, including writing evaluations and providing direct feedback via check-ins and day-to-day approvals processes. This is a managing role within the Social & Texting team and has the potential to grow into a leader on the team.

Why Middle Seat

Competitive salaries and great benefits

We only work for progressive organizations, candidates, and causes

We're a proudly unionized team - part of the Campaign Workers Guild

Get in on the ground floor of a growing operation

Job Responsibilities

Overseeing overall performance on social media and / or texting programs, ensuring staff meets client expectations

Serving as social and / or texting lead on clients, crafting strategy, managing client relationships, and working collaboratively across teams; with opportunity to serve as cross-vertical account lead for 1-2 large clients

Provide staff with feedback on client work, including copyediting, providing content approvals, and ensuring final deliverables are fully polished

Manage 2-3 direct reports, contributing to their professional development, leading their check-ins & performance reviews, and managing onboarding and training

Assist or lead the hiring process for various roles on the Social & Texting team

Pitch prospective social and texting clients, upsell existing clients, and assist in onboarding of new clients

Develop new internal & external processes, training materials, and best practices for social and texting client work and roll out to Social & Texting team

Assist Team Lead and management team in ensuring strong cross-team collaboration

Craft strategies to improve social media and / or texting performance that can be shared with clients and utilized to hold staff members accountable for execution

Remaining plugged in to political news and overall trends in progressive politics, political fundraising, and social media

Assist in drafting, creating graphics, and production for social media and texting as needed

Responsible for maintaining client budgets, including maintaining a nearly flawless escrow, providing clients with spending and raise projections, and ensuring overall success of paid texting components

Create, pitch, and lead execution of list growth strategy and texting acquisition plans across clients, monitoring performance and scaling as needed

Posting on Facebook, Twitter, Instagram, and other client social media platforms to support junior staff, as needed

Ensuring a robust cadence of social media posting and text messages that is consistent and responsive to breaking news and other major moments

Interface with major clients directly (potentially including Members of Congress and candidates for federal office)

Requirements

5+ years of experience in professional social media management (or similar) for major platforms and at least 1-2 years of experience with peer-to-peer and / or broadcast texting for political clients

Desire to gain management experience and proven success guiding junior staffers in day-to-day client work

Able to manage multiple client projects and relationships without assistance

Strong copywriting and copyediting skills

Ability to write for various social media platforms, adapt to different principals, and train direct reports and / or peers on voice & tone

Ability to adapt writing to conform to client voices and perspectives

A desire to play a lead role in social media and fundraising for major political campaigns, nonprofits, and causes

Expert attention to detail while managing tight deadlines, multiple content calendars, and overseeing the work of various staffers

Graphic design and video editing skills required

Knowledge of ActBlue and various CRMs (Action Kit, BSD, Action Network, NGP, etc.) required

Knowledge of texting CRMs (Switchboard, Scale to Win, Tatango, Amplify, etc.) required

Experience in metrics and reporting in Excel and / or Google Sheets, designing reporting templates, and other data visualization

Benefits

Salary starts between $80,000 and $95,000

100% premium coverage for health, dental and vision

Zero deductible health plan

Profit-sharing plan : share in the growth and success of Middle Seat

Mobile phone reimbursement up to $50 per month

One Medical health service : video call or chat with doctors, no wait-time appointments

Health Advocate : the nation's leading healthcare advocacy and assistance company

6% employer match on your 401k retirement account

20 paid vacation days off, plus your birthday and your Anniversary at Middle Seat

Unlimited sick leave

Commuter benefits for public transportation

Office Space (WeWork, etc) Stipend for Remote Employees

12 weeks of paid leave for new parents

$100 monthly student loan reimbursement

$350 monthly mental health benefit

$1,000 annual professional development reimbursement

We are committed to building a diverse and passionate team. We encourage creative-minded individuals with a strong technical aptitude to apply for this position. Women, people of color, and LGBTQ+ individuals are encouraged to apply. Our firm is values-driven. We are intentional with the decidedly left-of-center clients we work with- and we strive to make our work environment and benefits reflect that, including salary transparency, healthy work-life balance, and consistent employee feedback and communication. We're happy to talk more about our company culture with prospective applicants.