Hospital Manager II

Hospital Manager

We are seeking a highly experienced Veterinary Client Service professional to join our leadership team as Hospital Manager at VCA Avondale in Des Moines, Iowa. The role demands a leader with the interpersonal and organizational skills to continue achieving our goals of delivering excellent patient care and customer service. We have been part of the community for over 40 years. We have a beautiful pet resort, are Fear Free and Cat Friendly! The successful candidate will have experience in Human Resource and personnel management, Marketing, and Business development. Your strong financial and operational acumen will be put to good use! The Hospital Managerunder the guidance of the Regional Management team and in partnership with the Medical Directorperforms a wide range of administrative activities related to the practice. This includes : mentoring the staff and overseeing the business operations and maintenance of the facility; ensuring the business growth and profitability of the practice; and supporting the hospital's mission of delivering high quality patient care and exceptional client service.

Skills and Qualifications

• 2 to 3 years of customer service and financial budget management experience.
• Knowledge of sales and marketing techniques.
• Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.
• The ability to make decisions, delegate responsibility and achieve results with hospital team members.
• Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude.
• Respect for and willingness to work with clients and their pets.
• Must be able to handle multiple tasks and deal with an environment of changing priorities.

Job Responsibilities

We offer competitive compensation and great benefits for eligible employees, including medical / dental, generous personal pet care discounts and more!