Overview
Technical Talent Acquisition Coordinator | IT Recruitment | Psychologist | HR — Our partner, a global organization undergoing a major HR system upgrade, is looking to add a Technical Training Writer to join their project team. The Technical Training Writer will create clear, step-by-step training content that helps employees and managers adopt new digital workflows with confidence. You will capture workflows from SMEs, build simulations and job aids, and create concise presentations to support adoption across a global audience. The ideal candidate will have a strong background in technical writing and training content development, maintaining accuracy while keeping materials user-friendly. We are looking for a detail-oriented, collaborative individual eager to build engaging content that supports a successful global rollout.
Experience and Education
- BS in Computer Science, Information Technology, Arts or equivalent experience / field
- 4+ years of experience developing training materials for enterprise system implementations or upgrades
- Created simulations, process flows, and job aids from SME walkthroughs
- Partnered with HR, IT, or business stakeholders during change initiatives
- Supported user acceptance testing and refined content through feedback cycles
- Managed content libraries and document standards within a large organization
- Prior exposure to HRIS platforms; SuccessFactors experience is a plus
Skills and Strengths
Technical writingOr similar simulation tools (IORAD or equivalent)Microsoft 365 SuiteSharePoint OnlineProcess mappingLucidchartUser acceptance testing (UAT) supportTemplate and standards complianceVersion controlCross-functional collaborationChange management supportDeadline managementStakeholder communicationPrimary Job Responsibilities
Translate SME walkthroughs into clear, step-by-step documentationBuild training simulations and job aids using approved tools and templatesCreate presentations and process visuals that support user adoptionManage content in SharePoint with consistent formatting and version controlUpdate training materials quickly during UAT and feedback cyclesWork daily with change management and HRIS teams to scope and review deliverablesSupport train-the-trainer logistics by preparing decks, job aids, and process flows for facilitatorsIncorporate regional variations into global training materialsTrack progress against module and project milestonesCommunicate proactively with project leads and SMEs about gaps or risksMaintain clarity and consistency across all training content, while keeping it accessible, concise, and aligned with company standardsSeniority level
Mid-Senior levelEmployment type
Full-timeJob function
Information TechnologyIndustries
Medical Equipment ManufacturingInformation ServicesTechnologyInformation and Media#J-18808-Ljbffr