Commercial Renewal Underwriter

Job Description

Under the direct supervision of the Operations Manager, the Renewal

Texas Security General is seeking a Renewal Underwriter to join our growing team.

Under the direct supervision of the Operations Manager, the Renewal Underwriters main responsibility is to provide quality customer service assistance to retail agents, Marketing Reps and Underwriters as needed, as well as necessary in a timely, efficient, friendly and accurate manner to include a timely remarketing and turn-around time on all renewals for all Producers.

How You Will Contribute

• Review, remarket, re-quote, process and provide a competitive quote that will sell on all renewals with a minimum of 40 days out.
• Maintain retention rate of 75% on an annual basis as mandated by the annual budget.
• Follow up on all renewal quotes issued based on the timeline created and utilizing the SUSPENSE system in AIM to track all renewals.
• Provide quality customer service to retail agents regarding company information and all renewal UW related customer service inquiries, including but not limited to : coverage questions, cancellation calls, renewal questions, re-quoting renewals, etc.
• Provide a TSG PF agreement with every renewal issued.
• Train retail agents on our on-line rating systems as necessary.
• Back up the P&C producers with NB as needed and if a Producer is out and once proper training has been provided.
• Work SUSPENSE items on a daily and timely basis.
• Make outgoing renewal cancellation calls on a daily basis (following timeline created) in an attempt to "save" policies and increase revenues and retention.
• Provide the department with a weekly "backlog" of all duties to ensure timely processing in all areas.

Skills & Experience to Be Successful

Preferred

WHO ARE WE?

Texas Security General Insurance Agency, LLC (TSGA), San Antonio, Texas, is a managing general insurance agency in the state of Texas founded in 1995. Over the years TSGA has grown from a company offering two products to one offering a multitude of personal lines homeowners, dwelling fire and mobile home markets. TSGA is committed to providing its agents with the best market availability and the most comprehensive technological advances the insurance industry has ever seen. Since 2004, TSGA has invested tremendous capital in its "real time" internet-based program ISi, Internet Solutions for Insurance.

Further, in February 2007, TSGA expanded into the commercial lines business providing competitive markets for commercial property, liability and inland marine products. Today, TSGA offers a wide array of Commercial contract & brokerage markets.