Senior Member Outreach Coordinator
VirtualVocationsWinston Salem, North Carolina, United Statesjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Sr Member Outreach Coordinator - Remote.
Key Responsibilities
Makes timely and proactive outreach to members and providers
Researches and provides timely solutions to caller needs
Assists with the maintenance of member profiles and manages queue maintenance
Required Qualifications
HS Diploma or GED is required
2+ years of experience in a customer service environment
Healthcare experience with understanding of medical terminology and diagnostic codes
Proficient with MS Office Suite, specifically Excel
Basic knowledge and experience in mail order or specialty pharmacy
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Outreach Coordinator • Winston Salem, North Carolina, United States
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