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Help Desk Analyst

Help Desk Analyst

VirtualVocationsShreveport, Louisiana, United States
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A company is looking for a Help Desk Analyst to provide technical support and assistance to end users.

Key Responsibilities

Analyze problems and provide technical assistance for hardware, software, and systems

Resolve computer software and hardware issues for users and act as a contact for troubleshooting

Develop training materials and conduct training sessions for users on software and hardware

Required Qualifications

Bachelor's degree in an IT related field preferred

Five (5) years of experience in a similar role

Active Security clearance required

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Help Desk Analyst • Shreveport, Louisiana, United States

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