Client Care Representative, AVSE

Client Care Representative

Alpharetta Veterinary Specialty + Emergency in Alpharetta, GA is hiring full-time Client Care Representative to join our outstanding team!

Compensation : $18 - $22 per hour, based on experience. Additional shift differentials available on overnight shifts.

Schedule : Availability for morning, evening, weekend, and holiday shifts.

Full-Time Benefits : Uniform Allowance, Paid Time Off, Medical / Dental / Vision, 401(k) with employer matching, Employee Pet Discount, Short & Long-Term Disability, Health Savings & Flexible Spending Accounts, Life Insurance, Professional Development Assistance, Employee Referral Program, Employee Assistance Program, and more!

About You

You are an experienced Client Care Representative dedicated to outstanding client service and excellent care. You understand the importance of maintaining a positive, respectful, uplifting hospital culture and genuinely love working with people that share that same value. You can adapt to the individual needs of each client and their patient, are eager to continue enhancing your skill set, and truly want to make a difference.

Requirements for the Role

• High School diploma or equivalent required. Veterinary-based customer service experience prioritized. Familiarity with EzyVet preferred.
• Basic knowledge of veterinary environment, terminology, and protocols required, with the ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors. Experience with multi-line telephone systems, and proficient computer skills required.
• Attention to detail alongside excellent verbal and written communication skills with both clients and team members required.
• Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus.

About Us

At AVSE, we are proud to have an outstanding Emergency care department alongside our teams of Internal Medicine, Oncology, Surgery, and Neurology specialists who dedicate their energies and combined knowledge to the care of their patients and support of their clients. Our team embodies our core principles of commitment, compassion, and competence towards our patients, clients, and our referring veterinary community. It is our goal to function as an integrated, collaborative team while providing the very best care for each patient, while balancing the needs and desires of our clients.

Are you ready to join a team of passionate professionals dedicated to providing exceptional care to our furry friends? Don't miss this opportunity to join our team and make a real difference in the lives of pets and their families. Apply today and unleash your potential at Alpharetta Veterinary Specialty + Emergency!