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Management Analyst 2

Management Analyst 2

Government JobsDes Moines, IA, US
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Management Analyst 2

The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a highly motivated, skilled, solution-oriented, and enthusiastic professional to join our regulatory department and serve as a Management Analyst 2 for the new database within our Professional Licensing Division at our central office near Valley Junction in Des Moines, Iowa. Our goal is to be an effective, efficient and approachable regulatory agency.

DIAL is a multifaceted regulatory agency charged with protecting the health, safety, and well-being of Iowans, and is comprised of eight core operational divisions : Administrative Hearings, Building & Construction, Health & Safety, Investigations, Labor / OSHA, Licensing, Workers' Compensation, and Administration.

The Database Analyst position reports to the Division Administrator of Professional Licensing and will serve to provide technical assistance to teams on database functionality, train and instruct teams on database testing and implementation, as well as, evaluate workflows to create efficiencies and standardization. This position will be located at 6200 Park Avenue in Des Moines.

The successful candidate for this fast-paced position is a motivated, organized, and detail-focused individual. Applicants should have a proven track record of completing tasks on a strict deadline, experience working with diverse populations, work well in a team environment and have a desire to learn rules for various professions. Desired skills and abilities include :

  • Excellent written and verbal communication skills
  • Conducts business in a professional, courteous and approachable manner
  • Displays high standards of professional and ethical conduct
  • Detail oriented and committed to providing high quality service
  • Ability to work collaboratively with team members, supervisors, and both internal and external partners

You will be an integral member of our Professional Licensing Division, providing direct support to the agency's operations by :

  • Serving as a business systems analyst for implementation of the database project for DIAL.
  • Managing Testing and Training for teams.
  • Completing user acceptance testing for all programs and functions included in the database project.
  • Soliciting feedback, trouble-shooting problems, and serving as an intermediary between licensing and project managers.
  • Working collaboratively with project managers to ensure deadlines are met and issues are documented.
  • Providing assistance and input on continuous process improvement and mapping for all functions that will be included in the database including licensing, investigations, inspections, health programs and case management.
  • Serving as a database super user in all functional work areas contained in the database project.
  • Reviewing and providing input on all forms and letters included in the database for the purpose of standardization.
  • Creating and maintaining testing and training documentation.

    • When you join DIAL, you help to make Iowa safer and healthier, while enjoying an outstanding benefits package! In addition to providing a positive work environment, we offer a great compensation package for all our full-time employees, including :

  • Robust benefits, including excellent health, dental, life and vision insurance.
  • Teleworking options after the first six months.
  • Generous paid time off, including vacation, paid holidays, and sick leave accrual.
  • Opportunities for professional development.
  • Flexible Spending Accounts for medical and dependent care.
  • Iowa Public Employee Retirement System (IPERS) Retirement Package.
  • Optional 401A plan with employer contribution.
  • Retirement Investors Club (Employer Sponsored Retirement Plan).
  • Employee Assistance Program for support when you need it most.
  • Access to an on-site employee fitness center
  • Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more)

    • Excited to pursue the next step in your career? Apply today!

    Background check required.

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    Management Analyst • Des Moines, IA, US