Talent.com
IT Support Analyst

IT Support Analyst

Ringside Talent Acquisition PartnersGrove City, OH, US
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Overview

We are looking for an IT Support Analyst to work for our Central Ohio client. The ideal candidate aligns with the responsibilities and qualifications outlined below.

Responsibilities

  • Provide technical support for hardware, software, and network-related issues
  • Respond to and resolve service desk tickets in a timely manner
  • Troubleshoot, diagnose, and resolve end-user issues for desktops, laptops, and mobile devices
  • Provide support for O365 applications and other common software
  • Assist with IT projects, including system migrations, installations, and configuration

Qualifications

  • 2+ years of IT support experience
  • Strong knowledge of Windows and Mac operating systems
  • Experience with O365 and basic network troubleshooting
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team

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    It Support Analyst • Grove City, OH, US