Bilingual Customer Support ExecutiveVirtualVocations • Charlotte, North Carolina, United States
Bilingual Customer Support Executive
VirtualVocations • Charlotte, North Carolina, United States
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A company is looking for a Customer Support Executive, French & Spanish speaking (Remote in US).
Key Responsibilities
Resolve customer issues and ensure swift response times, prioritizing customer satisfaction
Adapt to changes in a fast-paced environment and stay updated with new product releases
Answer customer inquiries via live chat, WhatsApp, and email, managing day-to-day client issues
Required Qualifications
Minimum 2 years of experience in online customer support, live chat, and calls
Organized and able to multitask across different platforms
Proactive and forward-thinking
Assertive nature with the ability to represent the customer internally
Excellent cross-functional collaboration skills
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Customer Support Executive • Charlotte, North Carolina, United States
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