Primary Care Assistant-MA

Job Description

Mercy Clinic Primary Care - North Walton Blvd

Monday-Friday, 8am-5pm

Up to $2,500 hiring incentive available to qualifying candidates!

Accepting applications for Medical Assistant, EMT / Paramedic, or LPN / RN

This position is a dual-role position, supporting the management of front desk operations and workflows, and working alongside the lab support technician to perform blood draws, process labs, and perform point of care testing.

• Tuition Reimbursement up to $2,000 for continuing education
• Health / Dental / Vision available after day one
• Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA
• Paid parental leave for new parents
• 401k with employer match
• Paid PTO for volunteering
• Competitive salary
• Future career growth through internal MA Career Ladder!

Overview :

Excellent customer service skills are essential for interacting with patients and visitors in a courteous and professional manner. Be empathetic, patient-focused, and able to handle inquiries and concerns with tact and diplomacy.

Accuracy and attention to detail are critical in this role, particularly when entering patient information, scheduling appointments, and processing documentation.

Ability to maintain confidentiality and follow privacy policy / procedure. Demonstrating discretion and maintaining patient privacy is paramount in this role.

Adaptable and able to work effectively under pressure, handling unexpected situations with professionalism and composure.

Performs other duties as required

Workplace Excellence

Quality :

Medical Assistant Qualifications :

LPN / RN Qualifications :

Education : Diploma in Practical Nursing or Registered Nurse

Licensure : Active LPN or RN

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

EEO / AA / Minorities / Females / Disabled / Veterans