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PT Keyholder, SANDRO, Livermore, Ca

PT Keyholder, SANDRO, Livermore, Ca

SMCP - Sandro, Maje, Claudie Pierlot, FursacLivermore, CA, US
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Overview

Comp : $17-$21 DOE, 2% Commission, Seasonal Wardrobe

Location : Livermore, CA

About SMCP :

At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. We bring high-fashion designs and sustainability together, crafting exceptional products and experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility. By 2030, we aim to meet ambitious sustainability goals while offering Parisian chic with a modern twist.

Why SMCP :

SMCP is a forward-thinking company where innovation and sustainability come together. We focus on growth, stability, internal mobility, and a culture that fosters creativity and meaningful career opportunities. Our Sandro and Maje collections blend timeless Parisian style with a contemporary edge.

To learn more about our global presence and values, visit our website at SMCP Global.

At SMCP, We Style Happiness at Work—Join Our Fashion-Forward Team!

Position

As a Keyholder , you'll support the store leadership team to ensure the smooth operation of the store and deliver an exceptional customer experience every day. You'll use your passion for fashion and customer service to create memorable moments for our clients. Your leadership will shine through as you assist with opening and closing procedures, lead by example, and take on responsibilities such as cash reconciliation, distribution of sales goals, team motivation, and problem resolution.

You'll build lasting relationships with customers, provide styling advice, and deliver personalized service in an inclusive environment. You'll help create a shopping experience that's as chic as Paris.

What You'll Do

Leadership & Supervision

  • Lead and supervise the team in the absence of the Store Manager / Assistant Manager.
  • Assist with daily operations, including cash handling, opening / closing, and KPI tracking.
  • Provide exceptional customer service with product knowledge and personal recommendations.
  • Build and maintain a client book, fostering relationships and loyalty.
  • Achieve sales targets through outstanding service and brand values.
  • Address customer service issues promptly and professionally.

Store Operations & Visual Merchandising

  • Maintain high store standards, ensuring a welcoming and organized environment.
  • Oversee stock replenishment to align with demand and visual standards.
  • Support new hires and encourage team development, promoting a growth-focused culture.
  • Motivate the team to meet sales goals, fostering a results-oriented environment.

    • Brand Experience & Client Engagement

  • Create an inclusive, personalized shopping experience, welcoming clients to our collections.
  • Guide clients through their shopping journey, meeting their unique needs.

    • Who You Are

  • 1+ year of experience in retail or customer service, with supervisory experience preferred.
  • Enthusiastic about providing exceptional customer service and working in luxury retail.
  • Knowledgeable and passionate about fashion trends.
  • Excellent communication skills, with a friendly, approachable, and persuasive demeanor.
  • Adaptable and open to pursuing a career in retail management.
  • Social media presence is a plus but not required.
  • Flexible availability, including evenings, weekends, and holidays, is required.

    • Benefits & Perks

    Competitive base hourly pay, individual commission, and sales incentives. 50% shopping discount, seasonal wardrobe offering, and a cell phone contribution. Voluntary health plan, 401(k), paid time off including holiday pay, paid parental leave, and pet benefits. Access to Employee Assistance Program (EAP) and MAVEN Family Planning for additional support. Training through extensive product knowledge, industry insights, and participation in the Retail Stylist Program. Mentorship and professional development support in a dynamic workplace with a people-first culture.

    Ready to Apply

    Ready to take your love for fashion to the next level? Apply today and become part of the SMCP Dream Team!

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    Keyholder • Livermore, CA, US