Front Desk Associate

Front Desk Manager

Hotel : Hampton Roads Embassy Suites 1700 Coliseum Drive Hampton, VA 23666 Full time Compensation Range : 14.50 - 17.11 / hr

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What's in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

Career Growth & Learning 40% of our management hires are internal promotions!

Invest in Your Future 401(k) plan with company match.

Comprehensive Health Coverage Medical, dental, and vision insurance options.

Paid Time Off & Vacation Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations.

Perks That Fit Your Life Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.

Purpose & Impact Make a difference through Atrium's community service and volunteer programs.

Job Description

What You Will Do

• Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike.
• Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm.
• Support and train new front desk team membersyou're the friendly coach they'll thank later.
• Resolve guest issues quickly and professionally (bonus points if they leave smiling).
• Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready.

What We Are Looking For

Why Atrium :

Hear it from Maria O. : For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.