Business Analyst Sr

Job Description

Job Description

We are looking for an experienced Senior Business Analyst to join our team in Nashville, Tennessee. In this long-term contract position, you will play a key role in analyzing and documenting business processes, facilitating system enhancements, and delivering effective training programs to support organizational goals. The ideal candidate will have a strong background in business analysis and a proven ability to collaborate with diverse stakeholders.

Responsibilities :

• Analyze and document complex business processes to identify areas for improvement and optimization.
• Develop and assess alternative solutions, including IT system upgrades and business process reengineering.
• Design and deliver end-user training programs, incorporating eLearning modules to enhance system adoption.
• Conduct cost-benefit analyses using standardized methodologies to evaluate proposed solutions.
• Lead or support project planning and execution across all phases, from initiation to maintenance.
• Create detailed data models and process / activity diagrams to illustrate and communicate system functionality.
• Facilitate workshops and stakeholder sessions to gather requirements and explore solution options.
• Oversee system installation, testing, data conversion, and ongoing system maintenance.
• Prepare detailed reports and conduct studies on business process and system-related challenges.
• Build and maintain effective relationships with staff at all organizational levels, from clerical roles to executive leadership.
• At least five years of experience in business analysis within the last five years, demonstrating progressive responsibility.
• Proven expertise in developing and delivering training programs, including eLearning modules and instructor-led sessions.
• Bachelor’s degree in a relevant field is required; an advanced degree is preferred.
• Strong analytical, facilitation, negotiation, and communication skills.
• Demonstrated ability to work effectively with diverse stakeholders and manage complex projects.
• Hands-on experience in data modeling and process modeling.
• Familiarity with multi-tier computing environments, including internet / intranet-based systems and electronic data interchange.
• Knowledge of the State’s architectural framework, emphasizing data integration and interoperability.