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Principal / Senior Principal, Media Strategy and Operations

Principal / Senior Principal, Media Strategy and Operations

Transparent PartnersChicago, IL, US
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Principal / Senior Principal, Media Strategy and Operations

Transparent Partners is an independent consultancy that specializes in enhancing customer experiences through a marketing lens. Our goal is to identify the unique mix of data, technology and operational processes that will empower brands to thrive in the ever changing marketing landscape.

Practice Overview

The Media Strategy and Operations practice is a mix of Client Service, Business Development and Operational Support. MSO practitioners :

  • Ownership
  • Credibility
  • Leadership
  • Empathy
  • Clarity
  • Curiosity

Position Overview

This position contributes to business growth through the creation and maintenance of client relationships. They are responsible for gathering and synthesizing client inputs, identifying key areas of opportunity, organizing and aligning the organization around a clearly defined vision and ultimately, delivering results. The MSO Principal must understand category dynamics, client-specific challenges and emerging capabilities within the marketplace. They manage all client communications- weekly status, ongoing email discussions and deliverable presentations as well as cross-functional resources required to deliver the project in-full.

Position Qualifications

The following are required :

  • 4-year college degree in a related field, MBA a plus
  • 5+ years of Agency (Media Strategy and / or Buying), MarTech / AdTech or Brand experience
  • Experience across media (paid & owned) taxonomy and tagging tools and processes
  • Experience with integrations between media and creative (processes, tools (e.g. DAM), and measurement)
  • Understanding of budget planning and management
  • Ability to take initiative and work in collaboration with internal team as well as external partners (brands, agencies and platforms)
  • Proven history of successfully managing projects and accountability across various cross-functional teams (marketing, product, engineering, finance) and meeting timelines
  • Demonstrable experience actively participating in and facilitating meetings (internal and client facing) with intention and end goal in mind
  • Experience developing work back schedules used to guide a cross-functional team toward a common end goal, keeping in mind the time, effort and dependencies required to get there. Workflow design and tool (Screendragon, Workfront, Asana, Jira, etc.) experience is a bonus!
  • Ability to actively listen, demonstrate understanding and distill and disseminate that information appropriately across relevant parties
  • Excellent time management and organizational skills with an eye for detail, while being able to see the big picture and keep the end goal in mind
  • Strong communication skills both written and verbal
  • Capable of simplifying complex concepts for broader group understanding
  • Demonstrable experience supporting, managing and / or implementing strategies around data or technology solutions
  • Experience building relationships across a distributed workforce
  • Capable of maintaining a professional demeanor, representing our company values during challenging interactions and fair when making decisions
  • Demonstrates flexibility, eagerness to learn and genuine desire to contribute
  • Responsibility : Relationship Management

  • Be the primary point of contact for both internal and external stakeholders- developing relationships with targeted stakeholders inside client, agency and platform organizations
  • Know the client inside and out. Use all available resources to develop a deep level of knowledge about the client including financial results, recent announcements, categories in which they compete, organizational structure, external factors influencing their business, and business goals
  • Develop a deep level of trust across key accounts, customer stakeholders and executive sponsors
  • Help to manage internal / external expectations- mitigating risk and escalating concerns where appropriate
  • Responsibility : Account Growth and Development

  • Set the strategy and structure for multiple work streams
  • Understand client expectations; ensuring quality, setting the structure, vision and narrative for all client outputs to meet those needs
  • Work with Accounts senior leadership to identify and create new opportunities that will drive ROI for our clients
  • Responsibility : Deliverable Excellence

  • Collaborate with Project Manager in development of project plan to ensure client goals are being met
  • Partner with cross-teams to synthesize discovery findings into client deliverables and work with technology, data and leadership team to present recommendations to clients
  • Work with the Account Lead to craft the "story" around key deliverables ensuring the relevance and impact of findings is understood and actionable
  • Ensure materials are reviewed and internal alignment gained to enable successful client delivery
  • Responsibility : Risk Management

  • Proactive identification of risk and coordination of resolutions across internal and external teams
  • Responsibility : Prospecting and Business Development

  • Support business development efforts in establishing new client partnerships
  • Responsibility : Organizational Development

  • Help maintain, inform and improve upon internal process flows and governance
  • Develop a deep level of trust across internal disciplines and contribute to the success of the work stream delivery
  • Play an active role in supporting advancement of Transparent internal goals to educate and advance our collective expertise
  • Contribute to Transparent's branding and awareness efforts through content creation, social marketing and event participation
  • Continued focus on educational and network development opportunities
  • Benefits

  • Competitive salary + bonus opportunities
  • Health, dental, and vision coverage
  • 401k with match
  • Fully-remote or hybrid work environment
  • $80,000 - $140,000 a year

    The final compensation within this range will be determined based on a comprehensive evaluation of the candidate's relevant professional experience, educational background, skill set, and overall alignment with the responsibilities and requirements of the role. Candidates who demonstrate significant experience, specialized expertise, or exceptional qualifications may be considered for compensation at the higher end of the range.

    A senior prefix may be applied if an individual has demonstrated ability to :

  • Team Manager
  • Account Strategy
  • Growth Management
  • Decision Maker
  • Thought Leadership
  • Concurrent Responsibilities
  • Our people and culture

    At Transparent our goal is to promote an inclusive, equitable, and diverse environment to foster a sense of belonging. We believe that creating an inclusive environment is paramount in driving innovation, creativity and value for our clients and our people. All applications will receive consideration for employment without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, or social background.

    Transparent Media Partners, LLC is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law.

    If there are any further questions, please contact : careers@transparent.partners

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