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Sr. Director, Operations

Sr. Director, Operations

West Pharmaceutical ServicesJersey Shore, PA, US
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Sr. Director, Operations

The Senior Director of Operations has primary responsibility to build and develop operations organizations, processes, and procedures to support the Organization's strategic direction. Plans and directs all aspects for the facility ensuring conformance with quality standards and support of new business opportunities. Ensures all operation's projects, initiatives and processes are in conformance with established policies and objectives meeting financial, quality, customer and employee objectives. Demonstrates strong leadership and communication skills.

Essential Duties and Responsibilities

  • Directs and leads the site leadership team, and indirectly all site employees, to meet and exceed customer requirements in terms of safety, quality, cost, delivery and service while making products at the lowest cost possible.
  • Ensures products meet the requirements of approved production plans at minimum costs within quality limits & consistent with FDA, cGMP, ISO & OSHA requirements.
  • Responsible for identifying opportunities to improve customer service, quality, safety performance, scrap minimization or otherwise reduce manufacturing costs by using effective management, cost control techniques and Lean Manufacturing.
  • Provides monthly reports and ongoing measurement of site results and various work initiatives including but not limited to identifying progress, issues, corrective action status, etc. for any work streams or planned activities.
  • Builds, develops and manages operations leadership changes in manufacturing and operations through out the facility. Establish operations initiatives for continuous improvement
  • Consistently enforces all site policies, practices, procedures and guidelines.
  • Administers a program for safety, hygiene and fire protection to safeguard the health and welfare of the personnel as well as to preserve the facilities.
  • Performs other duties as assigned based on business needs.
  • Conforms with and abides by all laws, regulations, policies, work procedures, instruction, and all safety rules.
  • Exhibits regular, reliable, punctual and predictable attendance.

Preferred Knowledge, Skills and Abilities

  • Ability to directly supervise up to 10 employees who are managers / supervisors / professional staff in the manufacturing / production area and indirectly manage 200+ employees to achieve on-time, on-budget results.
  • Prior manufacturing experience in a pharmaceutical industrial setting.
  • Knowledge of glass, elastomers, medical devices, and direct management experience preferred
  • Proven leadership and production management experience.
  • Understanding and experience applying Six Sigma Lean Manufacturing principles.
  • Possess excellent negotiation and conflict resolution skills.
  • Effective problem solving and interpersonal skills.
  • Ability to establish and maintain good working relationships with all levels in the organization.
  • Proficient in computer use including Microsoft Office.
  • Excellent written and verbal communication skills with all levels of employees.
  • Education

  • Bachelor's Degree in Engineering, Science or Business required
  • Master's Degree MBA preferred
  • Work Experience

  • Minimum 12 years of related work experience preferably in the pharmaceutical industry
  • License and Certifications

  • ManufacturingLean Six Sigma Certification preferred
  • Travel Requirements

    30% : Up to 78 business days per year

    Physical Requirements

    Sedentary-Exerting up to 10lbs / 4kgs of force occasionally, and / or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

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    Sr Director • Jersey Shore, PA, US

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