Group Coordinator @ Bandon Dunes Golf Resort

Dream Golf ResortsBandon, OR, US

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Group Coordinator @ Bandon Dunes Golf Resort

As a Groups Coordinator at Bandon Dunes Golf Resort, you'll be the person who makes group golf trips run smoothly from start to finish. You'll work with golf groups and events to coordinate everything from tee times and dining reservations to lodging and special requests. Your attention to detail and ability to juggle multiple events will directly impact whether groups leave talking about their trip of a lifetime. This isn't just about taking reservationsyou're creating experiences that people remember and tell their friends about.

Bandon Dunes is a world-class golf resort located on the Oregon Coast near the charming community of Bandon. Guests come to experience golf as it was meant to be at Bandon Dunes' six distinct golf courses. That includes five 18-hole courses, which all rank among the top 16 public courses in the United States, according to Golf Digest. The resort also has an award-winning par-3 course, Bandon Preserve, and the new Shorty's opened in 2024. The two short courses are 'Courses with a Mission,' with all net proceeds funding the Bandon Dunes Charitable Foundation. The Foundation supports communities along the South Coast of Oregon.

Beyond premier golf, guests delight in various dining options at Bandon Dunes' collection of restaurants. Whether you're looking to enjoy locally sourced, Pacific-Northwest cuisine accompanied by an award-winning wine list or prefer kicking back in a Scottish-style setting with traditional pub fare and local microbrews, there is something for everyone.

Working at Bandon Dunes is a dream for golf fans, outdoor enthusiasts, and hospitality professionals alike. The Bandon Dunes team works together to create trips of a lifetime for our guests. We are passionate stewards of our resort, community, and environment. As an endlessly curious group, we ask questions, share ideas, and always look for a better way. With a hard-working attitude, we help guide our guests through their pure golf experience, immersed in Oregon's natural beauty and away from the demands of daily life.

What You'll Be Doing :

Coordinate every detail of group events. You'll manage the logistics for golf groups and special eventstee times, dining reservations, accommodations, activities, and those special requests that make groups feel taken care of. When 20 people need to be in the right place at the right time with the right equipment, that's on you.
Be the main point of contact throughout the event lifecycle. From the first inquiry call to post-event follow-up, you'll build relationships with group organizers. You'll give property tours, answer questions about our courses and amenities, and be the person they trust to make their event successful.
Keep the financial details accurate and organized. You'll process deposits, track payments, review billing statements, and make sure accounts are reconciled correctly. When final payments are due, you'll ensure timely collection and accurate accounting.
Work across departments to deliver seamless service. You'll communicate with everyone from the golf shop to the kitchen to housekeeping, making sure each department knows what's happening and when. Your coordination keeps service smooth behind the scenes.
Solve problems as they come up. When a guest has a concern or something doesn't go as planned, you'll handle it professionally according to resort standards. You'll identify opportunities to enhance the experience and maximize group revenue through thoughtful upselling.
Maintain detailed records and documentation. You'll keep our property management system updated with accurate information and prepare materials like group packages and promotional content. Your organizational skills keep everything running smoothly.

What Makes You a Great Fit :

You have real experience coordinating events or serving customers. At least a year in event coordination, hospitality, or customer service shows you understand what it takes to manage multiple moving parts. Golf industry experience is a plus, but we care most about your ability to organize, communicate, and follow through.

You're comfortable with technology and numbers. Microsoft Office (especially Outlook, Word, and Excel) should feel natural to you. You can create organized spreadsheets, manage email communication professionally, and handle basic financial tracking without breaking a sweat.

You communicate clearly and build relationships easily. You can explain complex event details to group leaders, answer questions with confidence, and write professional emails. People feel comfortable working with you, and you're good at keeping everyone informed.

You can prioritize and stay organized when things get busy. Multiple groups with different needs, overlapping timelines, questions coming inyou handle it without getting flustered. You know what needs attention now versus what can wait, and you work well with minimal supervision.

You're willing to work when the groups are here. This role requires flexibilityevenings, weekends, and holidays are part of hospitality. You understand that our busiest times are when groups need you most, and you're prepared for that schedule.

Perks and Benefits For Full Time Employees :

Comprehensive Benefits Package : Enjoy a well-rounded benefits package that covers your health, wellness, and financial future.

Paid Time Off : Take the time you need to relax and recharge with our PTO plan.

Free Golf Privileges : Tee off at some of the most iconic courses in the world with complimentary golf access.

Quarterly Incentives : When our team meets resort-wide performance goals, we get rewarded.

Complimentary Lunch : Stay energized with a complimentary lunch in our Staff Cafe during your shift.

Resort Discounts : Save on dining and merchandise throughout the resort.

Supportive Work Environment : Be part of a team that supports your growth and success, with opportunities to thrive in a collaborative atmosphere.

Career Growth : Take advantage of continuous training and development opportunities to advance your career.

If you're someone who genuinely enjoys helping people create memorable experiences, stays organized when coordinating multiple events, and wants to work in one of the most beautiful golf destinations in the world, we'd like to hear from you. This role reports to our Groups & Special Events Manager and offers the chance to be part of creating trips of a lifetime for our guests.

At Bandon Dunes Golf Resort, we are proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

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Group Coordinator @ Bandon Dunes Golf Resort • Bandon, OR, US