Talent.com
(Korean Bilingual) Customer Service Specialist I / II
(Korean Bilingual) Customer Service Specialist I / IIHarmonious Hiring LLC • Compton, CA, US
(Korean Bilingual) Customer Service Specialist I / II

(Korean Bilingual) Customer Service Specialist I / II

Harmonious Hiring LLC • Compton, CA, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

About the Role

We are seeking a motivated Customer Service Specialist (I / II) to support logistics operations by managing customer communications, shipping requests, and documentation. This role plays a critical part in ensuring timely and accurate transportation schedules while resolving issues and supporting compliance. The ideal candidate will be bilingual in Korean. and English , detail-oriented, and able to thrive in a fast-paced environment.

Requirements

Key Responsibilities

  • Customer Communication : Provide transportation schedules (pickup / delivery ETAs), handle special requests, and communicate delays or changes to customers.
  • Order Management : Manage shipping requests, schedule shipments, create and track orders, and quickly resolve cancellations or changes.
  • Field Operations Support : Provide checklists for yard / terminal operations and report incidents such as damages.
  • Documentation & Systems : Collect and share PODs, BOLs, invoices, and other documents; prepare cost summaries for customers.
  • Problem Solving & Improvement : Identify causes of miscommunication, delays, or dry runs; draft improvement plans; support compliance and safety reporting.

Qualifications

  • Minimum 1 year of relevant customer service or logistics support experience preferred.
  • Strong interpersonal and professional communication skills.
  • Highly detail-oriented, organized, and able to prioritize tasks.
  • Ability to perform in a fast-paced, multitasking environment .
  • Willingness to travel to job sites, ports, or CFS facilities as needed.
  • Bilingual proficiency in Korean and English required.
  • Benefits

    Compensation & Benefits

    Full-Time Employee Benefits :

  • Health, Dental, and Vision PPO Insurance
  • Life, Short-Term Disability (STD), and Long-Term Disability (LTD) Insurance
  • 401(k) Retirement Plan
  • Paid Time Off (PTO)
  • Additional Paid Leave (Bereavement, Wedding, Birth of a Child, etc.)
  • Years of Service Awards
  • Education Assistance Program (based on eligibility)
  • serp_jobs.job_alerts.create_a_job

    Customer Service Specialist Ii • Compton, CA, US

    Job_description.internal_linking.related_jobs
    Customer Service Specialist

    Customer Service Specialist

    British Swim School • Los Angeles, CA, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Receives and places telephone calls.Maintains solid customer relationships by handling questions and concerns with speed and professionalism.May also require researc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Specialist for Eyewear Store

    Customer Service Specialist for Eyewear Store

    Pr!Me Agent • Arcadia, CA, US
    serp_jobs.job_card.full_time
    We are an employment agency and seeking the Customer Service Specialist for a Japanese eyewear company in Arcadia, CA.They are a well-known eyeglass retailer in Japan, offering easy-to-wear and fas...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Technical Support Specialist

    Customer Service Technical Support Specialist

    L-Acoustics • Westlake Village, CA, US
    serp_jobs.job_card.full_time
    Customer Satisfaction Technician.Join our passionate and dedicated teams who are shaping the future of sound! Since 1984, we build ideas into products, grow products into businesses and scale busin...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Specialist

    Customer Service Specialist

    Hustle Notice Biz • Los Angeles, CA, US
    serp_jobs.job_card.full_time
    Iris Comm Lab is dedicated to delivering impactful communication solutions that bridge technology and human interaction.Our commitment to innovation and customer service excellence drives us to con...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Store Customer Service Specialist

    Store Customer Service Specialist

    Sherwin Williams • Canoga Park, CA, US
    serp_jobs.job_card.full_time
    This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Manager

    Customer Service Manager

    Aston Carter • Valencia, CA, US
    serp_jobs.job_card.full_time
    In this role, success is driven by a combination of strong client relationship management, proactive business development, and effective consultant placement. Consistently high sales activity and ou...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Support Coordinator

    Customer Service Support Coordinator

    Solutionz, Inc • La Mirada, CA, US
    serp_jobs.job_card.full_time
    POSITION DESCRIPTION – Customer Support Coordinator, PrimeCall Services.Department : Prime Call Professional Services.Reporting to : Customer Support Manager - PrimeCall Services.The Customer Support...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_hour • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Customer Service Associate / Inside Sales Support

    Customer Service Associate / Inside Sales Support

    Envirocheck • Orange, CA, US
    serp_jobs.job_card.full_time
    Wants to start a CAREER / not just another "job".High Moral Standards & Values.Wants to be the best of the best.Envirocheck is a growing company and has exciting opportunities for A p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Customer Service Manager

    Customer Service Manager

    LHH • Long Beach, CA, US
    serp_jobs.job_card.full_time
    Manager of Customer Experience • • • • • Long Beach • • • • • $100,000 to $120K ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Warehouse Customer Service Specialist (Korean Bilingual)

    Warehouse Customer Service Specialist (Korean Bilingual)

    ACL America • Hacienda Heights, CA, US
    serp_jobs.job_card.full_time
    ACL Group is a global leader in logistics with headquarters based in Korea and subsidiaries located in many countries around the world. With our tight global network, we are confident to suffice all...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sr. Customer Service Specialist

    Sr. Customer Service Specialist

    ITT Motion Technologies • Valencia, CA, US
    serp_jobs.job_card.full_time
    ITT's Aerospace Controls, headquartered in Valencia, Calif.We are looking for an experienced Sr.Customer Service Specialist from the Aerospace Industry that will be the focal point between ITT and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Physician / Internal Medicine / California / Permanent / Korean Speaking Internal Medicine Physician

    Physician / Internal Medicine / California / Permanent / Korean Speaking Internal Medicine Physician

    Integrity Healthcare... • Norwalk, CA, US
    serp_jobs.job_card.permanent
    Primarily Adult patients - 50+, but some younger.Preventative Medicine / Capitated HMO population, Original Medicare.Unrestricted California State Medical License. Current California DEA certificate r...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Manager (Carson)

    Customer Service Manager (Carson)

    LHH • Carson, CA, US
    serp_jobs.job_card.part_time +1
    This role oversees both a busy call center and a retail center, driving excellence in customer experience, team development, and operational efficiency. Lead a team of 1114 Customer Service Represen...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Associate, Client Engagement Group (Institutional Sales - Korean Speaking)

    Associate, Client Engagement Group (Institutional Sales - Korean Speaking)

    CIM Group • Los Angeles, CA, US
    serp_jobs.job_card.full_time
    Associate, Client Engagement Group.The Client Engagement Group (CEG) is seeking an Associate to manage, administer and organize activities across the Institutional Client Group team.This position i...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Benefits Specialist (640153)

    Customer Service Benefits Specialist (640153)

    The Planet Group • Fountain Valley, CA, United States
    serp_jobs.job_card.permanent
    Seeking Benefits Specialist for Open Enrollment period.DM OR call 781-530-3114 OR email sean.Join our HR Shared Services team as a Benefits Specialist during the busy Open Enrollment period.You’ll ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Partners In Diversity, Inc. • Orange, CA, US
    serp_jobs.job_card.full_time
    We are currently seeking a highly motivated an experienced Customer Service Representative to join our team.The Customer Service Representative (CSR) will be the first line of contact for Health’s ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    (Korean Bilingual) Benefits & Payroll Specialist

    (Korean Bilingual) Benefits & Payroll Specialist

    Harmonious Hiring LLC • Torrance, CA, US
    serp_jobs.job_card.full_time
    We are seeking a detail-oriented.Benefits & Payroll Specialist.This role will support managers and employees in fostering a productive workplace while ensuring accuracy in payroll, 401(k) admin...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Specialist

    Customer Service Specialist

    Pacific Life • Newport Coast, CA, US
    serp_jobs.job_card.full_time
    Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted