Case Manager

Job Description

Job Description

Description :

About Interfaith Community Services :

At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity.

Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.

If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!

What You'll Do :

In the Case Manager / Housing Stability role, you’ll be responsible for providing comprehensive housing-focused case management to participants in the TBRA Program. This role includes assessing client needs, coordinating rental assistance, supporting clients in maintaining stable housing, and ensuring compliance with program requirements and HUD regulations.

The Tenant-Based Rental Assistance (TBRA) Program provides short- to medium-term rental assistance and housing stabilization services to eligible low-income households in Oceanside, CA. The program aims to prevent homelessness, increase housing stability, and support clients in achieving self-sufficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The following duties and responsibilities are considered to be essential, but do not represent all job functions that may be required to be performed by this position. Other comparable duties and responsibilities may be assigned as needed.

• Conduct intake assessments, eligibility screenings, and documentation verification for TBRA applicants, including income and disability verification.
• Develop individualized housing stability plans with measurable goals in collaboration with program participants.
• Assist participants in securing and maintaining affordable housing, including navigating landlord relationships, lease agreements, and unit inspections.
• Coordinate and monitor rental assistance payments, security deposits, and utility reimbursements in compliance with program policies.
• Maintain regular contact with clients through office visits, phone calls, and home visits to ensure stability and progress toward goals.
• Provide referrals and connections to supportive services such as employment, healthcare, food resources, and mental health services.
• Track client outcomes, complete required documentation, and maintain accurate records in the agency’s database and case files.
• Collaborate with property owners, community agencies, and city staff to resolve issues that may jeopardize housing stability.
• Participate in community outreach, program promotion, and landlord engagement activities to expand housing opportunities.
• Ensure compliance with HUD HOME regulations, Fair Housing laws, and local program guidelines.
• Attend trainings, staff meetings, and case conferencing sessions as required.

Requirements : Who You Are :

You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll :

KNOWLEDGE, SKILLS AND ABILITIES :

PHYSICAL, MENTAL & ENVIRONMENTAL REQUIREMENTS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to :

Location : Onsite / Oceanside

Hourly Rate : $23.00-$26.00

Hours : Monday-Friday : 8am-5pm

EMPLOYMENT BENEFITS

Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.