Bilingual Customer Service Associate
VirtualVocationsCleveland, Ohio, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Service Associate - Bilingual (English / Spanish).
Key Responsibilities
Engage prospective customers to explain services and assist with understanding offerings
Troubleshoot issues for customers and providers
Collaborate with the development team to request product changes and suggest improvements to customer service procedures
Required Qualifications
Proficiency in both English and Spanish
1+ year of relevant experience in a call center or customer service role
High school diploma or equivalent preferred
Experience in the healthcare industry is a plus
Must be 18 years of age or older
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Bilingual Customer Service • Cleveland, Ohio, United States
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