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Technical Product Support Specialist
Technical Product Support SpecialistSITECH Texoma • Oklahoma City, OK, US
Technical Product Support Specialist

Technical Product Support Specialist

SITECH Texoma • Oklahoma City, OK, US
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The Technical Product Support Specialist is responsible for in-depth demonstrations, training, and operational support for technical solutions related to site positioning systems. This position also provides professional services solutions for our customers.

WHAT YOU'LL DO :

  • Maintain Subject Matter Expert (SME) knowledge of UAV & Photogrammetry applications.
  • Develop strong communication skills with end users, internal and external sales resources, and internal support teams.
  • Support and develop skills in the assigned technologies.
  • Train internal personnel and end user customers on these technologies.
  • Deliver training and education for Total Station & UTS.
  • Assist with operating Trimble machine control on various infrastructure.
  • Identify, troubleshoot, and resolve hardware and software issues.
  • Manage customer relationships, prospecting, and lead development to support sales and satisfaction.
  • Develop quotations and present configurations / proposals to customers.

WHAT YOU'LL NEED :

  • Bachelor's degree or equivalent experience in a related technology field.
  • Excellent written and oral communication skills.
  • Ability to analyze and interpret technical and business information.
  • Strong problem-solving skills and basic math skills including algebra and geometry.

    • WHY WORK WITH US?

  • We foster a fun and professional environment.
  • Comprehensive benefits including health, dental, vision, and life insurance.
  • Work with a talented team.

    • ADDITIONAL INFORMATION :

    Regularly required to sit, talk, or hear. Reasonable accommodations available for disabilities. Moderate noise environment. Up to 10% travel required. Not safety sensitive. Job duties may evolve.

    EEO / AA

    Qualifications

    Skills

    Behaviors

    Motivations

    Education & Experience

    Licenses & Certifications

    We are an Equal Opportunity Employer. Applicants will be notified of their rights under federal employment laws. For more information, see the "Know Your Rights" notice from the Department of Labor.

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    Technical Support Specialist • Oklahoma City, OK, US