Business Creator Strategy & Operations Manager - USDS Job at TikTok in San Jose

Business Creator Strategy & Operations Manager - USDS

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Responsibilities

Ecommerce's Business Creator Operations Team is responsible for empowering and incubating both merchants and creators to grow within the TikTok Shop ecosystem. The primary focus of the role is to drive the success of specific merchants through creator affiliate engagement. You will design, execute and optimize large-scale creator incentive programs through data analytics, business forecasting and budget management.

To enhance collaboration and cross‑functional partnerships, our hybrid work schedule requires employees to work in the office 3 days a week, or as directed by their manager / department.

• Design and implement creator incentive programs to motivate creator TikTok Shop activity and achieve monthly business growth for merchants.
• Leverage internal resources to establish and continuously refine mechanisms for communicating with creators to improve creator and incentive engagement.
• Develop strategies and insights to incubate new creators for commerce activation for specific merchants.
• Analyze affiliate creator data to provide regular reporting and insights to key stakeholders regarding budget utilization and incentive ROI by program and incentive.
• Collaborate with TikTok campaign and category teams to share best practices and identify new resources, tools, and program opportunities.

Qualifications

Minimum Qualifications :

Preferred Qualifications :

About USDS

TikTok is the leading destination for short‑form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security‑first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Data Security Statement

This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security‑related screening.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https : / / tinyurl.com / USDS-RA

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $93600 - $152000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses / incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates :

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment :

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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