Night Auditor

Job Description

Job Description

Hospitality Services Group is a dynamic and growing workforce solutions partner specializing in task force assignments within the hospitality industry and beyond. We collaborate with hotels, resorts, and other businesses nationwide to deliver expert-level interim and long-term support. While much of our work involves travel-based roles, we also offer local assignments for those seeking opportunities closer to home.

Join our Task Force team and bring your experience nationwide! We're looking for passionate, adaptable individuals who are eager to grow, travel, or stay local and be part of something exciting. We cover all travel expenses for qualifying roles, so all you need to bring is your talent and a great attitude.

Job Summary :

The Night Auditor is responsible for overseeing the front desk operations during the evening and overnight hours, ensuring a smooth and efficient check-in and check-out process for guests and team members. This role also involves auditing daily financial transactions, ensuring accurate records, and providing exceptional customer service to all guests during the night shift.

Key Responsibilities :

• Perform check-in and check-out procedures for guests and team members, ensuring accuracy and efficient processing
• Audit all daily transactions, including guest accounts, billing, and financial reports, ensuring accuracy and compliance with company policies
• Reconcile cash and credit transactions, addressing discrepancies and making necessary corrections to maintain accurate financial records
• Provide information and assist guests with inquiries regarding services, amenities, and the surrounding area
• Handle guest concerns or issues in a professional and timely manner, escalating matters to the appropriate department if necessary
• Prepare and distribute reports on room occupancy, revenue, and other operational data for management review
• Ensure the security and safety of the hotel or event venue during the night shift by monitoring surveillance systems and responding to emergency situations
• Maintain a clean and organized front desk and lobby area, ensuring that it is welcoming for guests
• Assist with administrative duties, including filing, updating guest records, and processing payments
• Follow all safety and security procedures to ensure guest and team member safety during overnight hours

Qualifications :

Why Join Us?

If you're ready to elevate your career while exploring new places, we want to hear from you.

I understand that Hospitality Services Group may conduct background checks and / or obtain consumer and investigative reports in connection with my application or employment, as permitted by the Fair Credit Reporting Act (FCRA) and applicable state laws. These reports may include information about my criminal history, employment, education, driving record, and other job-related data. I authorize the Company and its agents to obtain and use such reports and understand that I will receive a separate FCRA disclosure and authorization form. I also understand that employment may be contingent on passing a drug and / or alcohol test, and if applicable, I consent to the release of prior DOT-regulated drug and alcohol test results in accordance with 49 CFR Part 40.25. I release the Company and its agents from liability for the lawful use of this information and understand that this is not a contract of employment, and that if hired, my employment will be at-will unless otherwise stated in writing