Responsibilities
Performs job duties in a way that promotes a positive image of the City organization and the department; demonstrates effective interpersonal skills and delivers exemplary customer service; processes returned materials and reshelves them.
- Provide excellent customer service;
- Empty book drops;
- Process, route, and reshelve returned books;
- Assist at circulation desk;
- Maintain shelves;
- Perform related duties as required.
Qualifications
Graduation from high school or equivalent or any combination of education and experience that provides the following :
Knowledge of :
Library organization and procedures;Customer service best practices;Variety of books and library materials.Ability to :
Charge and discharge materials, assess and collect fines / fees, and perform similar tasks related to the circulation function;Promote library services and public relations;Use a computer, telephone, cash register, book carts, and sensitizing machine.Ability to alphabetize and shelve books in proper location;Use correct grammar and perform arithmetic calculations;Perform detailed routines at a high rate of accuracyPhysical Requirements
Frequently lift and carry up to 10 pounds;Occasionally lift and carry up to 25 pounds;Push and pull object in order to shelve materials and push the book cart;Frequently climb step ladders or stairs;Frequently twist, bend, kneel and crouch in order to shelve books;Continuously reach above, at and below shoulder height.#J-18808-Ljbffr