Master Technician - Brockton MA

Posted Saturday, August 16, 2025 at 4 : 00 AM

REPORTING TO : Service Manager EMPLOYMENT CLASSIFICATION : Non-exempt / hourly

GENERAL SUMMARY :

The Flat Rate Technician (Tech) lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning and living the VIP culture and following VIP processes to ensure that customers get a different & better experience. The Tech must work effectively and safely to ensure good communication, teamwork, and operation in serving customers. The Tech is responsible for effective diagnosis of automotive systems, repair and replacement of automotive parts, fluids, tires, and accessories and ensuring these services are done right the first time. The Tech is expected to comply with company safety, loss prevention, and customer service programs as well as established policies and procedures and municipal, state, and federal regulations.

DUTIES & RESPONSIBILITIES :

• Makes sure that workplace safety is Priority #1. Follows all safety policies, completes all safety-related training, locks out any unsafe equipment, and reports any unsafe conditions or actions to a member of Management.
• Provides automotive systems diagnosis, repair, and maintenance services for customers, including all systems covered by the ASE series of automotive certifications

A1 – Engine Repair

Technician 80%

Technician : G1, A4 and A5

Quality, Safety & Housekeeping Responsibilities

Road tests vehicles as necessary after service to ensure safe and satisfactory operating conditions

Additional Responsibilities (Performs other functions as required.)

Maintains technical capabilities to ensure safe use of service equipment and maintain ASE certification status

Facility and Equipment Maintenance

Ensures satisfactory maintenance, appearance, and condition of facility to comply with security, safety and environmental codes and ordinances

Procedural Compliance

Enforces strict compliance with the service Code of Ethics and all municipal, state, and federal regulations and procedures pertaining to the operation of the location.

PERFORMANCE MEASURMENT :

STANDARD MANAGEMENT WORK WEEK :

REQUIRED QUALIFICATIONS :

Knowledge, Skills, and Abilities

Read, analyze, and interpret technical instructions, journal and procedures, or governmental regulations

Minimum Educational and / or Experience Level

One year of related experience in automotive service field

Certificates, Licenses, and / or Registrations

Current, valid driver's license issued in state of residence

The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the Installation Technician job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Job duties are performed within an indoor service department (generally 800 to2500 sq. ft.), which opens to the outdoors via overhead doors. While performing the duties of this job, the associate is exposed to varying weather, climate and temperature conditions, mechanical equipment, automotive and industrial cleaning chemicals, and noise levels that may reach 110 decibels depending upon type of service being performed. Protective eyewear must be worn in the service area at all times.

Physical Demands

The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Listed below is a table that summarizes the physical activities associated with the position and the average amount of time required of each physical activity. Protective back support belts must be worn while performing strenuous physical activities involving lifting and exerting force.

Essential Physical Activity Requirements

Less than 1 / 3 of Time

1 / 3 to 2 / 3 of Time

More than 2 / 3 of Time

Reaching

Standing

Pushing / Pulling

Walking

Climbing

Kneeling

Essential Weightlifting / Force Exertion Requirements

Listed below is a table which summarizes the amount of time spent and weight lifted, or force exerted in the position.

Less than 1 / 3 of Time

1 / 3 to 2 / 3 of Time

More than 2 / 3 of Time

More than 21lbs.

Up to 20lbs.

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