Data Compliance Manager
ServiceMaster Restore is a top-performing franchise serving five counties in the region. We help families and businesses recover after disasters by uniting for one mission : RESTORING PEACE OF MIND.
We're looking for a Data Compliance Manager to ensure our mitigation jobs are documented accurately, tracked effectively, and meet company standards. In this role, you'll review job data in our software platforms, monitor timelines and service level agreements (SLAs), and help ensure overall compliance. You'll play a key role in keeping projects on track and supporting accountability across the team.
Key Responsibilities :
- Review all mitigation job data for accuracy and completeness within company platforms
- Monitor project timelines and ensure deadlines and SLAs are being met
- Track documentation requirements (photos, notes, signatures, estimates, etc.) for compliance
- Identify errors, discrepancies, or missing data and follow up with field teams for corrections
- Provide regular reporting on compliance metrics and job performance trends
- Collaborate with in-office Project Coordinators and Managers to strengthen documentation quality
- Assist with training staff on proper documentation and system use
Must Haves :
Must be able to pass a background check (going back to age 18) and pre-employment drug screeningAdvanced computer skills and comfort navigating multiple software platformsPrior experience in compliance, data auditing, or restoration project documentation preferredIdeal Candidate :
Extremely detail-oriented with a focus on accuracy and consistencyStrong communicator who can give clear feedback and follow-upTech-savvy and confident learning new software toolsOrganized, proactive, and able to manage multiple prioritiesComfortable holding teams accountable to standards and deadlinesPhysical Demands & Working Conditions :
Primarily office-based, with occasional visits to jobsites or field teamsExtended time working at a computer with data and reporting toolsAbility to lift up to 25 lbs if accessing job files or equipment for reviewBenefits & Perks :
Competitive pay (based on experience) 5-6k / month401(k) Retirement Plan with Employer 3% contributionMedical, Dental, and Vision Insurance9.5 paid holidays + PTOCompany-provided work cell phoneOngoing training and professional developmentMonthly employee recognition programsBuilt on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.