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Veterinary Client Service Representative

Veterinary Client Service Representative

Astoria Veterinary GroupAstoria, NY, US
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Description

Astoria Veterinary Group is in search of a part-time  Veterinary   Client  Service Representative  to join our growing team!

We offer an AMAZING benefits package- which includes 401k, paid continuing education, student loan support, mental health and family support sessions, generous pet discounts, and more!

Compensation : $18-$23 / hour based on skills and experience

Our Ideal Candidate :

An upbeat, self-starter with a passion for providing excellent customer service. Our team is focused on providing a welcoming and educational environment for clients and pets, this experience starts when the client walks through our door and speaks with our Client Service Representatives. This part-time position would require 20-30 hours per week, Saturday required.

Job Duties :

  • Communicating via phone, email, and / or in person with clients and actively listening to their concerns.
  • Scheduling appointments and using our computer information system to accurately process client payments and maintaining patient records.
  • Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.
  • Ability to multi-task through out the day.
  • Ability to prioritize tasks faced with each day.

Job Requirements :

  • High School Diploma or equivalent, AAS or higher preferred.
  • At least 6 months of customer service experience is preferred.
  • Veterinary hospital experience is preferred, however not required.
  • Ability to lift up to 40 pounds, squatting, reach, standing, and walking throughout the day.

    • Benefits – our care in action

    We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include :

  • Paid time off  including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions
  • Top quality medical, dental, and vision insurance  plus health savings account and flexible spending account
  • Pet perks  including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
  • Generously subsidized  backup and ongoing care support  for children, adults, and pets
  • Mental health benefits  including coaching and therapy sessions
  • 401k with employer contribution  and no waiting period
  • Continuing education and  development support  through our library of  free CE courses  and paid time off to complete
  • Scholarship opportunities  and  student loan support  program and so much more!
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    Veterinary Client Service Representative • Astoria, NY, US

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