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Jack in the Box - RESTAURANT MANAGER

Jack in the Box - RESTAURANT MANAGER

Giants Baseball & Softball CampsSanta Clarita, CA, US
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Overview

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Position Summary : Responsible for managing the overall operations of a Jack in the Box unit. Uses discretion in daily management decisions with accountability for ensuring effective execution of the Service Profit Chain (SPC) and Brand Promise. Develops the team to provide excellent internal service, external service, and build restaurant sales and profit while ensuring compliance with policies, procedures, and regulatory requirements.

Position details

POSITION TITLE RESTAURANT MANAGER

JOB CODE RORM20

REPORTS TO District Manager

EXEMPTION STATUS Exempt

DEPARTMENT Restaurant Field Operations

Responsibilities

  • Internal Service : Recruit, select, train, develop, and evaluate restaurant employees. Monitor staffing levels; ensure training systems are implemented; identify internal candidates for management positions. Promote the Service Profit Chain and create an employee-friendly, safe, and respectful environment. Motivate and recognize employees. Ensure compliance with state and federal labor laws and JIB policies and tools.
  • External Service : Manage daily operations to deliver excellent guest service and food quality per JIB systems and safety requirements. Address guest concerns promptly and professionally; maintain restaurant image and service standards; model outstanding guest service.
  • Sales & Profit : Analyze operational and financial performance using management tools; identify trends and implement action plans. Focus on increasing sales and profitability while managing costs and maintaining brand standards.

Qualications

  • Education
  • High School Diploma, G.E.D. or equivalent required. Associate's or Bachelor's degree preferred.

  • Experience
  • Internal Promote : Minimum of 1+ years as an Associate Manager or 2 years as a First Assistant Manager; must be 100% certified in all workstations. External Recruit : Minimum of 3 years managing a service concept with full P&L responsibility.

  • Knowledge / Skills / Abilities
  • Must be at least 18; complete Restaurant Manager training; ServSafe certified. Proficient in English (reading / writing), strong interpersonal skills, basic math, analytical ability, organization, and planning. Self-starter with integrity; PC proficiency; valid driver's license and ability to travel as needed; capable of performing essential functions with or without reasonable accommodation.

  • Physical Requirements
  • Stand / walk 85–95% of shift; lift 10–65 lbs; operate restaurant equipment and drive a vehicle; ability to use a computer keyboard.

    Other

  • Reasonable accommodations : The company will provide reasonable accommodations to qualified individuals with disabilities to perform essential job functions.
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