Assistant Manager & Lead Barista at Carver 47
Reports To
Chef and Owner
Job Summary
Oversee, direct, and coordinate the planning, organizing, training, and leadership of restaurant staff necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.
Management Activities & Responsibilities
Compile and balance cash receipts at the end of the day or shift
Perform financial activities such as cash handling and deposit preparation
Supervise and participate in kitchen and dining area cleaning tasks
Estimate ingredients and supplies required to prepare a recipe
Investigate and resolve complaints regarding food quality or service
Control inventories of food, equipment, and utensils, and report shortages
Purchase supplies and equipment needed to ensure quality and timely delivery of services
Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups
Schedule labor as required while ensuring that all positions are staffed and labor cost objectives are met
Perform food preparation or service tasks, such as coffee preparation, clearing tables, serving food and drinks, and assisting with cash register when necessary
Lead Barista Activities & Responsibilities
Train with Intelligentsia, restaurant Manager, and team for your position. Receive and seek follow-up training
Demonstrate proficient knowledge of coffee, coffee-making, and machine handling, including deep cleaning espresso machine
Maintain a well-managed, organized, and sanitary station
Develop recipes and necessary instructions for beverage preparation and staff training
Carefully follow the daily station prep list and have the Restaurant Manager review upon completion
Monitor house coffee and supervise coffee brewing after 3 hrs
Ensure that all staff orders are paid for
Ensure that all beverages are properly prepared and served
Investigate and assist in any customer questions or complaints regarding beverage service or preparation
Inspect and properly maintain drinkware and beverage preparation equipment according to Carver 47 guidelines
Tools & Technology
Cash registers
Accounting software
Calendar and scheduling software
Point-of-sale software
Espresso machine
Drinkware
Restaurant Assistant Manager • Chicago, IL, US