Loews Coral Gables Hotel Front Desk Assistant
Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor / outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more.
Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences.
Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio.
Job Specific
- Greets and assists visitor to the department
- Answers incoming phone calls, directs calls to appropriate department as necessary
- Takes and transmits messages for Director
- Maintains appointment calendar for Director and keeps him / her informed of scheduled commitments
- Prepares and distributes correspondence for department
- Receives, sorts, distributes department mail
- Assists in the preparation and distribution of reports generated by the department
- Maintains reader file for Food and Beverage Department personnel
- Maintains files for and thorough familiarity with contracts for services, materials and supplies
- Maintains trace file for time sensitive activities and materials
- Establishes and maintains files to effectively organize the department
- Controls inventory for office supplies, requisitions same as needed to support operations
- Maintains departmental payroll reports / records and training records and contact file for department personnel
- Maintains accurate contract and contact information for vendors, suppliers and other organizations doing business with Loews (Insert Hotel Name)
- Assists in the preparation of monthly inventory reports
- Assist in the completion of special projects as assigned by the Director
- Assists other Food and Beverage department personnel as necessary to ensure smooth operation of department
- Other duties as assigned
General
Promotes and applies teamwork skills at all timesNotifies appropriate individual promptly and fully of problems and / or unusual matters of significanceIs polite, friendly, and helpful to guests, management and fellow employeesExecutes emergency procedures in accordance with hotel standardsComplies with required safety regulations and proceduresAttends appropriate hotel meetings and training sessionsMaintains cleanliness and excellent condition of equipment and work areaComplies with hotel standards, policies and rulesRecycles whenever possibleRemains current with hotel information and changesComplies with hotel uniform and grooming standardsQualifications
High School diploma or higherThree to five years experience Administrative Assistant / SecretarialProficient in office equipment operation, keyboard 50 wpm, computer software; Win95, Word, ExcelEffective management, leadership, organizational and communication skillsGuest service oriented, with excellent hospitality skillsAbility to work flexible schedule to include weekends and holidays