Site coordinator

Summary

Pay Rate : $19 per hour

Dress Code : Professional attire is required. We will order black polo shirts and the employee is responsible for black / khaki pants and black shoes.

COVID Requirements : N / A

Driving : Yes, using their personal vehicle is a possibility if a situation arises where they need to go to the post offices or shipping vendor.

Interview Type : phone / virtual / in-person

Accountable for daily operations of small- medium size team. Ensures contract compliance of contracted services including, but not limited to : Copy services, Courier Services, Managed Print services, Hospitality, Imaging and Mail services through SLA results and client feedback.

Responsible for selecting and assessing talent, recruiting, hiring, onboarding, employee retention, staff training & development, succession planning, and conducts performance management that includes employee counseling Responsible to manage daily operations of a small-medium size site while managing a team of direct reports.

Seeking a candidate that can successfully lead a team and prioritize their managerial responsibilities. They will need to be engaging with the customer, have strong customer service, and effective communication skills. Candidate will adhere to 320 hours and then be converted to a FT Ricoh employee.

Must be able to meet company standard requirements of lifting 50lbs. The candidate will need to walk the site periodically to validate job responsibilities are being fulfilled.

Ex : Conference room sweeps, meeting room setups, etc. Parking will be provided for the candidate within their parking deck.

Shift timings :

7 : 30 AMM to 4 : 30 PM

Temp to Engage

Responsibilities

Accountable for daily operations of solo-person site.

Responsible for performing the contracted office services including, but not limited to : Copy services, Managed Print services, Hospitality, Imaging and Mail services.

Responsible for daily operations of a mail room, copy center, or scanning facility including operating office equipment such as : PC, Copiers, Multifunction Devices, Imaging & Mail Equipment.

May be responsible for : Reception Services, Switchboard Operations. Shipping & Receiving, Delivering and Processing of Mail.

Handles formal contact with the customer, on a daily basis.

Responsible for effective implementation and management of Client Service Excellence programs.

Understands how to operate the required equipment / software efficiently to achieve service level agreements.

Achieves profitability in the area of cost of goods by effectively utilizing company materials and supplies.

May maintain daily routine functions to include creating / completing work orders, contractor monitoring, inspections, reporting facility related issues, lending support as required.

May include interaction with contracted vendors, facility management and occupants.

May be responsible for office-supply inventory re-ordering.

May be responsible for Conference room coordination and A / V equipment resource management.

Maintains positive internal working relationships with all department employees by communicating in a professional manner.

Collects and provides data to assigned leadership and customer. May include completing. monthly reports to customers with support from assigned leadership.

Ensures financial responsibilities are met.

Performs other duties as assigned.

Requirements

Typically Requires :

High school or GED is required.

1+ years of experience in a related field (B2B and / or technical).

Previous 1+ year Customer facing work experience required.

Demonstrated knowledge and understanding of technology.

Tactical thought processing.

Ability to present to a small group.

Moderate Problem-Solving Skills.

Basic Customer Service skills.

Basic Technical aptitude.

Basic Written and Verbal Communication skill.

Skills

• Mail handling