Ambassador Position At Sesame Place Philadelphia
Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!
What you get to do :
You'll collaborate closely with our park leadership team and the training manager to support the planning and execution of various training initiatives. We're looking for someone who can deliver high-quality training and development programs at all levels, from VP to hourly Ambassadors. You will :
- Facilitate various training programs for Ambassadors at all levels and from all divisions
- Ensure a seamless transition from orientation to department and on the job training for all new or rehired Ambassadors
- Support department leadership to identify training needs based on feedback from various sources, changes to processes, and other factors
- Organize training manuals, materials, multimedia visual aids, and other educational materials; review for company policy updates
What it takes to succeed :
A minimum of 2 years of training experience required1 years of high volume new hire orientation facilitation preferredExperience managing training content in a learning management systemBackground in a service industry setting desiredOutstanding communication, interpersonal and presentation skillsConfident and outgoing presenceAbility to effectively handle multiple projects simultaneouslyExcellent organizational, time management, analytical and problem-solving skillsStrong facilitation and presentation skills are requiredMust be available to work varying shifts / hours based on business need, to include nights, weekends, and holidaysWorking Conditions :
Primarily working indoors but will collaborate with Ambassadors in the park when necessaryMay sit / stand for several hours at a timeFrequent change and / or interruptions, responding to highly stressful situations requiring immediate action, independent judgment, and superior problem-solving abilitiesProlonged exposure to computer screensRepetitive use of hands to operate computers, printers, and copiersThe perks of the position :
Paid Time OffComplimentary Park Tickets and PassesPark Discounts on Food and MerchandiseMedical, Dental, and Vision Insurance401K Retirement planVoluntary InsuranceLife InsuranceDisability BenefitsTuition ReimbursementDependent and Health Care Flexible Spending AccountsEmployee Assistance ProgramLegal Assistance PlanEEO Employer :
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.