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Service Writer

Service Writer

Bill's Auto of KingsburgKingsburg, California, United States
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Bill’s Auto of Kingsburg is looking for a motivated and friendly Service Writer / Service Coordinator to join our growing team! This position is ideal for someone who thrives in a fast-paced environment, enjoys working with customers, and wants to be part of a trusted, community-focused auto repair shop.

You’ll be the link between our technicians and our customers—ensuring clear communication, excellent service, and efficient scheduling. If you’re organized, energetic, and ready to deliver top-notch customer care, we want to hear from you!

Key Responsibilities :

  • Greet customers and assist with scheduling service appointments.
  • Create repair orders and coordinate with technicians on job progress.
  • Clearly explain services, repairs, and estimates to customers.
  • Keep customers updated throughout the repair process.
  • Handle parts orders, vendor communication, and follow-ups.
  • Maintain a clean, professional, and efficient front desk area.
  • Deliver an exceptional customer experience every time.

Qualifications :

  • Must have experience in a service advisor, service writer, or coordinator role (automotive industry preferred).
  • Strong communication and customer service skills.
  • Basic automotive knowledge and a desire to learn more.
  • Ability to multitask and stay organized under pressure.
  • Familiarity with point-of-sale systems like MaxxTraxx is a plus!
  • What We Offer :

  • Positive, team-oriented work environment.
  • Competitive hourly wage + bonus opportunities.
  • Ongoing training and support.
  • Paid time off and holidays.
  • Career growth within a trusted, local business.
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    Service Writer • Kingsburg, California, United States