Bill’s Auto of Kingsburg is looking for a motivated and friendly Service Writer / Service Coordinator to join our growing team! This position is ideal for someone who thrives in a fast-paced environment, enjoys working with customers, and wants to be part of a trusted, community-focused auto repair shop.
You’ll be the link between our technicians and our customers—ensuring clear communication, excellent service, and efficient scheduling. If you’re organized, energetic, and ready to deliver top-notch customer care, we want to hear from you!
Key Responsibilities :
- Greet customers and assist with scheduling service appointments.
- Create repair orders and coordinate with technicians on job progress.
- Clearly explain services, repairs, and estimates to customers.
- Keep customers updated throughout the repair process.
- Handle parts orders, vendor communication, and follow-ups.
- Maintain a clean, professional, and efficient front desk area.
- Deliver an exceptional customer experience every time.
Qualifications :
Must have experience in a service advisor, service writer, or coordinator role (automotive industry preferred).Strong communication and customer service skills.Basic automotive knowledge and a desire to learn more.Ability to multitask and stay organized under pressure.Familiarity with point-of-sale systems like MaxxTraxx is a plus!What We Offer :
Positive, team-oriented work environment.Competitive hourly wage + bonus opportunities.Ongoing training and support.Paid time off and holidays.Career growth within a trusted, local business.