Outreach Agent
VirtualVocationsLowell, Massachusetts, United Statesjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for an Outreach Agent to make outbound calls to medical providers for obtaining medical charts.
Key Responsibilities
Contact assigned medical providers by phone to obtain medical charts
Log all call transactions into designated computer software systems and meet call volume goals
Comply with HIPAA guidelines while responding to provider inquiries and following up on initial contacts
Required Qualifications
1 year of call center or outbound sales experience preferred
Basic computer skills, including familiarity with Windows-based applications
Ability to work in a fast-paced, results-oriented environment
Good judgment, patience, and diplomacy
Experience with accurate record keeping and data management
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Outreach • Lowell, Massachusetts, United States
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