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Inside Sales Manager
Inside Sales ManagerBPS Supply Group • Shafter, CA, US
Inside Sales Manager

Inside Sales Manager

BPS Supply Group • Shafter, CA, US
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Job Description

Job Description

Description :

Join our expanding team!

BPS Supply Group is a leading distributor of pipe, valves, fittings, tanks, and industrial supplies, proudly serving a wide range of industries. With deep local roots and national reach through the Venturi Supply platform, our mission is to deliver the critical materials, custom solutions, and reliable service our customers depend on.

At the heart of everything we do is our people. From the shop floor and counter to the job site and field, our team’s expertise, commitment, and problem-solving mindset set us apart. Their dedication fuels our service, drives our accuracy, and ensures every order is handled with care and urgency.

Backed by strategically located branches, a vast inventory, in-house fabrication capabilities, and decades of real-world experience, our teams connect infrastructure and industry to the essential resources they need to operate safely, efficiently, and successfully. We’re more than a distributor—we’re a trusted partner built on strong relationships, operational know-how, and a relentless focus on customer success.

Role Overview

The Inside Sales Manager is responsible for the overall management, support, training, and development of the inside sales representatives. This includes the process and execution of all customer interactions including customer inquiries, quoting, sourcing, follow-up, order processing and support tasks required for the sales process.

Manager Responsibilities

  • Leading and motivating the team to achieve performance goals.
  • Setting clear objectives and expectations for team members.
  • Providing coaching, support, and feedback to enhance team performance.
  • Ensuring projects are completed on time and within budget.
  • Acting as a liaison between upper management and staff.
  • Analyzing performance metrics and identifying areas for improvement.
  • Implementing strategic initiatives to achieve organizational goals.
  • Addressing personnel issues and fostering a positive work environment.

Responsibilities

  • Maintains and grows company sales in the pursuit of increased customer service, sales, and profit maximization.
  • Ensures workload optimization is balanced and rebalanced as needed between inside sales team members.
  • Provides technical support to inside sales team and customers as needed.
  • Reviews quotes and orders to ensure company guidelines are being met.
  • Works with Inside Sales Representatives on upselling customers during the quoting process.
  • Oversees the ship ticket entry and processing are completed accurately and per company guidelines.
  • Works with Inside Sales Representatives on large / critical customer quotes.
  • Reviews buy-outs to ensure company profits are being maximized.
  • Actively promotes new and existing products and services to add value to the customer and sales process.
  • Communicate with Branch Manager on progress against monthly sales and profit targets.
  • Works with the Outside Sales Manager on customer growth and conversion.
  • Manages and provides daily directions, guidance, training, and communication with the inside sales team.
  • Recruits, hires, develops, coaches and trains inside sales staff.
  • Perform additional duties as required and assigned.
  • Requirements :

  • High School Diploma or GED.
  • 2+ years managing a sales team and exceeding goals.
  • Computer literate; Proficient with MS Office 365.
  • Experience with Epicor Prophet 21, Eclipse or other distribution ERP.
  • Ability to effectively communicate [written and verbal].
  • Thrives in a collaborative team environment.
  • Detailed oriented work style comfortable with multiple priorities being juggled while maintaining a consistent work approach.
  • Physical requirements : sitting, standing, walking, lift to 50 lbs., carrying, reaching, pushing, and pulling.
  • Ability to pass a background check, MVR check, and drug test.
  • Benefits

    We're dedicated to our employees' and their families' health and well-being.

  • Benefits begin on the first of the month following 30 days of employment.
  • Exceptional Health Coverage

  • Two medical plans, including HSA-qualified, with virtual care.
  • Dental and vision coverage, including kids' orthodontia.
  • HRA reimbursement eligibility.
  • Employer-paid life and long-term disability insurance.
  • Smart Financial Benefits

  • 401(k) plan : Pre-tax and Roth options plus a generous employer matching contribution.
  • Time Off & Work-Life Balance

  • Enjoy 10 paid holidays and accrue PTO from your first day.
  • Flexible workplace culture with career growth opportunities.
  • Wellness & Support

  • Access a robust Employee Assistance Program (EAP) with 24 / 7 support for you and your family.
  • Resources to support mental, emotional, and financial well-being.
  • Culture that Works for You

  • Join a team that values integrity and innovation.
  • Grow as a leader in industrial distribution with cutting-edge automation and supply chain solutions.
  • Be part of a company that prioritizes people over profits.
  • Venturi Supply and its affiliated companies are dedicated to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate against individuals based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

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    Manager Sales Manager • Shafter, CA, US

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