Client Support Administrator Technical Lead

Requirements

Education / Training :

• Bachelor’s Degree in Computer Science, Information Technology, or other relevant discipline preferred
• Current DoD approved 8570 Level II certification such as Security+ CE required

Experience :

• 5+ years of directly relatable experience in IT positions
• Missile Defense Agency or Department of Defense experience preferred
• Experience with DoD and DISA Information Assurance programs preferred
• Experience with Virtual Desktop Environment Support preferred
• Experience with storage appliances configuration preferred
• Experience using the Remedy software action request system preferred
• Experience with Microsoft Endpoint Configuration Manager (MECM) preferred
• Experience with audio visual systems preferred

Security :

• Must be a US citizen
• Candidate must be in possession of a minimum DoD issued Secret Clearance

Physical Requirements :

• Able to occasionally reach with hands and arms
• Prolonged periods of computer screen use, while sitting or standing at a desk
• Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.)
• Able to safely lift and carry up to 20 pounds at a time

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources

Salary : $95,000 - 110,000

Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.