Service Coordinator

Job Description

Job Description

Empowering Independence. Upholding Dignity.

At DABS, Inc., we provide comprehensive skills training and supported living services to adults with intellectual and developmental disabilities. Since 2005, we’ve been empowering individuals to lead more independent lives—through advocacy, innovation, and unwavering commitment.

We believe in showing up—especially when things get hard. Dignity is our guiding principle, and as demand for our services grows, so does our resolve to ensure every person we serve is respected, supported, and given the opportunity to thrive.

Join us as a Service Coordinator

As a Service Coordinator, you'll be responsible for the overall coordination and provision of DABS, Inc services to its consumers. This includes managing the day-to-day operations of staff who work directly with clients in their homes or in the community. Key duties involve staff supervision, scheduling, monitoring client progress, reviewing documentation, and collaborating with families, conservators, and Regional Centers to ensure all individualized consumer needs are met.

What You'll Do

• Staff Supervision
• Lead and supervise direct care staff, including ongoing training, performance management, disciplinary actions, and scheduling.
• Ensure adequate staff coverage at all times according to individualized service plans and budgets, personally working shifts when a replacement cannot be found.
• Provide continuous guidance on DABS policy and procedures, as well as contractual and regulatory obligations.
• Case Management
• Manage a caseload of at least 8 consumers, serving as their primary advocate and ensuring effective implementation of their Individual Program Plans (IPP).
• Develop and write all Individual Support Plans (ISP) for the respective caseload, and submit required updates (annual, semi-annual and quarterly) to the Regional Center.
• Actively participate in internal, consumer-related, and other mandated meetings.
• Perform regular check-ins, confirming consumer satisfaction and receipt of all provisions agreed upon in their IPP.
• Maintain current and accurate services plans (ISP, behavior and / or health plans) and corresponding consumer data.
• Coordinate and maximize social assistance benefits for consumers, including IHSS and Section 8, ensuring applications are completed and benefits are maintained.
• Provide immediate on-site response in the event of consumer or staff emergencies.
• Administration and Compliance
• Create and maintain electronic staff schedules in compliance with Electronic Visit Verification (EVV) mandates.
• Regularly review timesheets, ensuring timely and accurate submission.
• Prepare detailed and accurate documentation, including but not limited to shift notes and Special Incident Reports (SIRs).
• Adhere to all company policies and relevant regulations including Title 17 & 22, and act as a Mandated Reporter.
• Assume any other administrative responsibilities assigned.

What You'll Have

Requirements

What We Offer

Why DABS?

You’ll be a valued member of a mission-driven team that believes in doing good work, for the right reasons, with the right support.