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General Manager *
General Manager *Wendy's • Mount Vernon, IL, US
General Manager •

General Manager •

Wendy's • Mount Vernon, IL, US
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General Manager

Wendy's is looking for qualified General Managers to run a multi-million dollar business. Wendy's knows that people are its greatest asset; therefore, we strive to maintain a respectful work environment. We are constantly working to provide you with a challenging and rewarding work experience, and we hope that you will come and talk to us. We are looking for people who have a passion for serving fresh, quality food and providing fast, friendly service to their customers. As a leader and role model, you will set the tone for the fun, family environment in our restaurants.

The General Manager (GM) is responsible for the overall success and operational performance of a Wendy's restaurant. This includes managing day-to-day operations, delivering exceptional guest service, maintaining high food quality standards, leading the team, driving sales, controlling costs, and ensuring compliance with all company policies and procedures. The GM will have full accountability for staffing, budgeting, and achieving financial goals while fostering a positive, high-performing environment.

Benefits include medical, dental & vision, bonus potential, free meals while working, college assistance, education rewards / GED assistance, company chaplain, life insurance, short & long term disability, direct deposit, referral bonus, tenure recognition, holiday pay, opportunity for advancement, sick pay, uniforms, vacation, and company match 401k.

We are proud to provide competitive benefits and pay. We offer early wage access for employees! Work today, get paid tomorrow! Our managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve. We are currently hiring General Managers who are motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. If you have prior restaurant experience, you may qualify!

Skills and qualifications include at least 2 years of management experience in the restaurant or hospitality industry, with a strong background in operations, staff management, and customer service. Experience in a fast-casual or quick-service restaurant is highly preferred. Proven ability to lead and develop a team, manage performance, and foster a positive work environment. Strong customer service skills with the ability to resolve complaints and maintain guest satisfaction. Experience in managing budgets, controlling costs, and achieving financial targets. Ability to quickly analyze situations and develop effective solutions to operational or customer-related issues. Strong verbal and written communication skills, with the ability to interact with team members, customers, and senior management. Ability to manage multiple priorities, tasks, and staff while ensuring smooth operations. Strong attention to detail, especially regarding food quality, cleanliness, and compliance with health and safety standards.

Job requirements include the ability to stand for extended periods, perform repetitive motions, frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level, walk up and down stairs and use a step ladder as needed, occasional sitting, talking, and active listening as required by the role, ability to lift and carry up to 50 pounds regularly, ability to move around the kitchen quickly and efficiently, and compliance with food safety and sanitation regulations. Work environment / job conditions include flexible scheduling, work in a loud, fast-paced environment, employees may regularly work in varying temperature zones, may involve exposure to heat, noise, and cleaning chemicals in the kitchen area, proper personal protective equipment (PPE) and training to ensure safety and comfort while handling temperature-sensitive tasks, awareness of temperature fluctuations and safe practices is essential for maintaining food safety standards and personal well-being, job duties span both indoor and outdoor settings, requiring adaptability to different environments, outdoor tasks may involve curbside delivery, trash maintenance, or ensuring a clean and welcoming exterior for guests, awareness of potential hazards such as hot surfaces, sharp objects, and wet floors.

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General Manager • Mount Vernon, IL, US

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