Director of Premium
Deliver the ultimate premium experience! As a Director of Premium, you will lead premium operations, elevate guest service in high-end spaces, and oversee suite / club-level hospitality at the venue. You will manage premium team performance, coordinate with culinary and service departments, and ensure elite guest satisfaction during every event.
Key Responsibilities :
- Lead and develop the premium service team
- Oversee suite and VIP guest operations
- Coordinate logistics and service execution with culinary teams
- Manage inventory, setup, and breakdown of premium spaces
- Ensure premium service standards and presentation
- Resolve guest concerns promptly and professionally
- Any other duties as assigned
Preferred Qualifications :
Bachelor's degree in Hospitality, Business, or related field is preferredMinimum 5+ years of premium food service in a high-volume atmosphereExperience with POS systems and suite-level operationsServSafe and alcohol service certifications preferredMust be able to work a flexible schedule including days, evenings, weekend, and holidaysAt Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.
MedicalDentalVisionLife Insurance / ADDisability InsuranceRetirement PlanFlexible Time Off PlanPaid Parental LeaveHoliday Time Off (varies by site / state)Personal LeaveAssociate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Levy maintains a drug-free workplace.
Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws.