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Room Attendant

Room Attendant

StepStone Hospitality Inc.Green Bay, WI, US
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Job Description

Job Description

Description : Job Function

Job functions describe the substance and most important responsibilities of the job.

1. Administration

  • Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
  • Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
  • Report any items missing from rooms and suites.
  • Report all items in need of repair to supervisor and maintain equipment used in work.
  • Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.
  • All lost and found are to be taken to the Housekeeping office as soon as they are found.

2. Support

  • Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
  • Ability to accurately report information.
  • Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.
  • Ability to scrupulously follow all StepStone and hotel policies and procedures.
  • Attend required meetings.

    • Professionalism and Style Expectations

    These are expected of every associate within StepStone Hospitality, Inc.

    3. Personal Effectiveness

  • Projects and assignments are completed thoroughly, professionally, and with care.
  • Adjusts to high-pressure conditions and is open to change.
  • Assumes responsibility for personal growth and development.
  • Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.

    • 4. Communication

  • Understands and communicates the StepStone Mission and Core values.
  • Expresses ideas and conveys information clearly, effectively, and professionally.
  • Actively listens to others.
  • Conveys company information, decision, or problems to appropriate parties on a timely basis.
  • Works to resolve disagreements and is respectful of peers and co-workers.

    • EOE / M / F / V / D /

    Requirements :

    5. These are required of every associate.

  • Minimum lifting of 20 pounds.
  • Pushing, bending, stooping, upward reaching, manual dexterity.
  • Hearing, writing, reading.
  • Minimum pulling of 20 pounds.
  • Other duties may be assigned.

    • Additional responsibilities specific to you are :

  • Must have a comprehensive knowledge of all hotel departments and functions.
  • High school education preferred. Relevant training and experience required.
  • Additional language ability preferred.
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    Room Attendant • Green Bay, WI, US

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